Lea Harris

• Approached customers and engaged in conversation through use of effective interpersonal and people skills.
• Collaborated closely with team members to achieve project objectives and meet deadlines.
• Assisted with customer requests and answered questions to improve satisfaction.

I was a stay at home, homemaker due to medical issues.

Answered phones, used a computer, helped customers with service-related matters, submitted customer linens orders, assisted in resolving customer complaints and reported directly to the Service Manager

• Greeted Guests that came into the Diocese, answered phones and transferred calls, assisted in a small variety of Office/ Admin related duties, occasionally assisted in creating spreadsheets, performed data entry, responded to emails and ran errands.

Audited daily revenue from different outlets and Gaming areas in the Casino and Hotel, performed data entry, complied with local, state and federal laws, reviewed guest related documents relating to revenue and/ or taxes, ensured accuracy, assisted in investigating variances and/ or discrepancies in paperwork, work closely with Finance Administration, Accountants, AP Specialists and Payroll Specialists.