Office Manager / Dental Assistant / Lab technician
Dr. Loye A. Ashton, DDS/MS
Williston, North Dakota
01.2004 - 01.2025
- Managed daily office operations and ensured efficient workflow.
- Coordinated patient scheduling and maintained appointment records.
- Handled patient inquiries and resolved concerns professionally.
- Organized office supplies and maintained inventory levels effectively.
- Assisted in billing processes and managed insurance claims submissions.
- Maintained filing system for records, correspondence and other documents.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Managed office inventory and placed new supply orders.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.