Summary
Overview
Work History
Education
Skills
Groups
Timeline
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Lea Stetler

Lutz,FL

Summary

Ambitious high school senior with customer service and food service experience. Committed to the University of South Florida beginning in the spring of 2025 as an Integrated PR & Advertising major. Has proven leadership, organization, and communication skills through work experience, volunteering, and extracurricular activities.

Overview

2
2
years of professional experience

Work History

Team Member

Yogurtology
07.2023 - 12.2023
  • Customer Service: Greet customers with a friendly and attentive attitude, provide assistance in choosing flavors and toppings
  • Cash Handling: Process payments, handle and count the cash in registers at close, operate the cash register, and give accurate change
  • Teamwork: Collaborate with team members to ensure a smooth and efficient shift
  • Food Preparation: Maintain the frozen yogurt machines and refilling them with yogurt when needed
  • Stock the toppings bar and keep it sanitary and visually appealing to customers
  • Inventory: Keep track of supplies and let managers know when items are running low
  • Restocking as necessary
  • Following health and safety regulations: Ensure that all food is safe to prevent any health risks.

Cashier

Winn-Dixie
06.2022 - 11.2022
  • Welcoming customers as they approach the checkout counter, making them feel valued and providing a positive shopping experience
  • Efficiently scanning barcodes or entering product codes into the cash register, ensuring accurate pricing and item information
  • Bagging groceries in a proper and organized manner
  • Processing various forms of payment, including cash, credit cards, debit cards, checks, and mobile payment options
  • Counting cash accurately and providing a sufficient amount of change
  • Assisting customers with questions, offering recommendations, and locating items within the store
  • Maintaining a clean and organized checkout area
  • Cooperating with other cashiers, baggers, and store employees to maintain a smooth flow of customers through the checkout area as well as assisting them when needed.

Barista/Cashier

Panera Bread
04.2022 - 05.2022
  • Provide positive customer service by greeting and engaging with customers
  • Take orders, answer questions about the menu, and make recommendations based on customer preferences
  • Prepared and assembled food and beverage items such as a variety of coffee/tea products, smoothies, sandwiches, salads, soups, and bakery items
  • Handle cash, credit cards, and other forms of payment, accurately processing transactions, and giving the sufficient amount of change
  • Pay close attention to detail and accurately input customer orders to ensure they are prepared correctly
  • Maintain cleanliness and organization throughout the cashier counter and food preparation areas, following food safety and hygiene practices.

Education

Bachelor of Science in Integrated PR & Advertising -

University of South Florida
Tampa, FL
05.2028

High School Education - Senior -

Steinbrenner High School
Lutz, FL
05.2024

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Problem-Solving
  • Clear Communication
  • Cash Handling
  • Computer Skills
  • Time Management
  • Reliability and punctuality

Groups

  • The Humane Society of Tampa Bay Volunteer, 07/01/21, Present, Take care of shelter animals, help potential adopters at the reception desk.
  • Limitless Lacrosse Club, 01/01/17, 08/01/22, Play lacrosse with a team, using quick thinking and problem solving during practices and games.
  • Community Food Pantry Volunteer, 06/01/22, Present, Assist in various tasks such as sorting and organizing donated food, assembling food bags or boxes, and distributing them to individuals and families in need in the Tampa Bay area.
  • Officer Position in School Service Club, 08/01/22, Present, Holds an officer position in high school's service club titled Women Helping Other Women. Responsible for leading club meetings, organizing volunteer opportunities and donation drives for club members to participate in, ultimately providing resources and aid to women in the community.

Timeline

Team Member

Yogurtology
07.2023 - 12.2023

Cashier

Winn-Dixie
06.2022 - 11.2022

Barista/Cashier

Panera Bread
04.2022 - 05.2022

Bachelor of Science in Integrated PR & Advertising -

University of South Florida

High School Education - Senior -

Steinbrenner High School

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Lea Stetler