Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Leah Balerna

Surf City ,NJ

Summary

I am a punctual and honest worker and always have a smile on my face. I always put 100% into anything I do. I am committed, hard working, and reliable.

Overview

7
7
years of professional experience

Work History

Server

Nardis
Beach Haven, NJ
04.2024 - Current
  • Provided exceptional service to high volume of daily customers.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Greeted guests and provided menus.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.

Ice Cream Server

Poppy ICE CREAM
Barnegat Light, NJ
05.2023 - 09.2023
  • Scrubbed and polished counters to remove debris and food.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Provided excellent customer service through friendly interactions with guests.
  • Followed recipes and preparation techniques for sundaes, milkshakes, and other frozen desserts.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.

Desk Receptionist

Pyour Core
Beach Haven, NJ
03.2022 - 04.2023
  • Served visitors by greeting, welcoming and directing to appropriate personnel.
  • Scheduled and confirmed appointments.
  • Handled requests from clients over the phone or via email.

Cashier

Ron Jons Surf Shop
Ship Botton, New Jersey
07.2021 - 09.2021
  • Operated cash register for cash and credit card transactions.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases and locate items
  • Restocked and organized merchandise on the floor

Ski Lift Operator

Ski Co
Aspen, CO
12.2020 - 04.2021


  • Verified best possible conditions of ramps to facilitate safe, efficient loading and unloading of customers.
  • Maintained lift entrance and pit areas by removing excess snow and performing pre-operation inspections.
  • Pulled levers to stop, adjust speeds and start lifts.
  • Learned and enforced lift rules, policies and procedures.
  • Slowed lift down or stopped it in case of high-risk or young riders.
  • Communicated with other lift operators about high-risk lift riders.
  • Interpreted forecasted snow conditions to prepare for snow removal.

Lifeguard

Thundering Surf Water Park
Beach Haven , New Jersey
06.2018 - 09.2018

Education

Bachelor of Arts - Psychology

Stockton University
Absecon, NJ
05-2025

Skills

  • Cooperative Attitude
  • Fitting Room Oversight
  • Customer Transactions
  • Cash Handling
  • Sweeping and Mopping
  • Customer Relations
  • Product Scanning
  • Customer assistance
  • Team Bonding
  • Effective problem-solver
  • Customer service
  • Team collaboration

Affiliations

PSYCHOPATHOLOGY
THEORIES OF COUNSELING

INTRODUCTION TO PSYCHOLOGY

LIFESPAN DEVELOPMENT
INTRO TO SOCIAL WORK

ADDICTIONS

Timeline

Server

Nardis
04.2024 - Current

Ice Cream Server

Poppy ICE CREAM
05.2023 - 09.2023

Desk Receptionist

Pyour Core
03.2022 - 04.2023

Cashier

Ron Jons Surf Shop
07.2021 - 09.2021

Ski Lift Operator

Ski Co
12.2020 - 04.2021

Lifeguard

Thundering Surf Water Park
06.2018 - 09.2018

Bachelor of Arts - Psychology

Stockton University

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Leah Balerna