Highly motivated team player with exceptional skills in anticipating and accommodating customer needs. Committed to achieving an employer's objectives. Maintains a positive attitude consistently. Energetic, productive, and goal directed.
Overview
6
6
years of professional experience
Work History
Sales Associate
Plant Emporium
07.2023 - Current
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Credit and Collections Analyst
Siteone Landscape Supply Inc.
06.2018 - 09.2020
Fielded up to or over 100 internal support phone calls per day
Typed and mailed notices of past due balances/ NSF checks on customers accounts
Prepared customer accounts and information for third party collection agency
Reviewed customers accounts and updated statuses according to recent payments/ updates in customer personal information
Made decisions on whether customers could pick up more material based on their spending/ paying history
Refused orders from customers too far over their credit limit or with balances past due.
Event Coordinator Assistant/ Personal Assistant
The Defining Point
02.2018 - 05.2018
Researched and updated all required materials for company needs
Prepared and delivered gifts/ hand written thank you notes to clients
Liaise with clients to identify their needs and to ensure customer satisfaction
Ran errands/ personal shopping
Evaluated existing plans, processes and events planning services to identify opportunities for improvement.