Summary
Overview
Work History
Skills
Timeline
Generic

Leah Bellino

Eagleville,Tennessee

Summary

Quality-driven production leader with proven success in organizing workflows and coordinating resources to meet challenging goals. Industrious professional and resourceful problem-solver with persistent approach to tackling operational concerns. Good decision-making and team-building abilities with open and clear communication style.

Overview

4
4
years of professional experience

Work History

Production Supervisor

Dr. Roof
Roswell, GA
01.2020 - Current
  • Coordinated and scheduled daily production activities to ensure efficient operations.
  • Communicated with vendors to order supplies needed for production operations.
  • Collaborated with other departments such as engineering, sales and marketing, to ensure smooth execution of projects.
  • Managed day-to-day tasks assigned by Production Manager and Director ensuring deadlines are met consistently.
  • Entered information into system to update status reports.
  • Performed data entry of invoices into financial systems and databases.
  • Monitored payments due from customers and contacted delinquent payers by telephone and email.
  • Compiled invoice information, including customer name, product or service purchased, cost and date of purchase.
  • Ensured accuracy in all invoice entries prior to releasing them to customers.
  • Answered customer invoice questions and resolved issues discovered during invoicing and collection process.
  • Submitted claims to insurance companies and researched and resolved denials and explanations of benefit rejections.
  • Answered customer inquiries and resolved customer issues in a timely manner.
  • Developed strategies to improve the quality of services based on analysis of customer feedback data.
  • Responded to incoming calls and emails from customers and asked open-ended questions to determine how to be of assistance.
  • Cultivated long-term relationships with customers, encouraging more lucrative business opportunities.
  • Delegated work to staff, setting priorities and goals.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Developed work schedules according to budgets and workloads, covering priority tasks.

Skills

  • Quality Control
  • Materials Handling
  • Production Target Management
  • Audit Management
  • Telephone Etiquette
  • Report Generation
  • Data Entry
  • Scheduling
  • Bookkeeping
  • Project Management
  • Strategic Planning

Timeline

Production Supervisor

Dr. Roof
01.2020 - Current

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Leah Bellino