Leah Bennett
Colorado Springs
Summary
Offering excellent interpersonal skills and genuine interest in coffee industry, eager to learn and develop in fast-paced environment. Contributes to team-oriented setting and maintains high standard of cleanliness and organization. Ready to use and develop communication and customer service skills.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
4
4
years of professional experience
Work History
Barista
Scooters Coffee Shop
Pueblo West, CO
07.2024 - Current
- Prepared and served high-quality beverages while maintaining cleanliness and organization of work area.
- Operated espresso machines and brewing equipment to ensure optimal beverage quality and consistency.
- Provided exceptional customer service by engaging with customers and addressing inquiries promptly.
- Trained new baristas on beverage preparation techniques and shop procedures, enhancing team performance.
- Implemented best practices for food safety and hygiene to comply with health regulations consistently.
- Developed strong relationships with regular customers, fostering loyalty and repeat business through personalized service.
Hostess/Food Runner
The Steakhouse at Flying Horse
Colorado Springs, CO
06.2022 - 08.2023
- Maintained a clean and safe work environment, resulting in a reduction in complaints filed with management and an increase in customer satisfaction
- Developed a better understanding of the company's product offerings, creating greater enjoyment of the store's merchandise
- Handled customer inquiries, answered questions, and resolved problems in a timely manner
- Kept accurate records of all interactions, including customer names, addresses, phone numbers, credit card information, and product sales
Education
Bachelor of Science - Sciences
Colorado State University Pueblo
Pueblo West, CO05.2027
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Exceptional customer service
- Problem-solving
- Decision-making
- Excellent memory
- Performance improvement
Timeline
Barista
Scooters Coffee Shop
07.2024 - Current
Hostess/Food Runner
The Steakhouse at Flying Horse
06.2022 - 08.2023
Bachelor of Science - Sciences
Colorado State University Pueblo