Summary
Overview
Work History
Education
Skills
Timeline
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Leah Bergman

Interlachen

Summary

Reliable worker offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in retail and customer service areas and flexible with changing business needs.

Overview

1
1
year of professional experience

Work History

Grocery Clerk

Publix Grocery
06.2023 - Current
  • Stocked shelves and organized merchandise displays for easy retrieval.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Communicated with customers and staff politely and professionally to uphold store standards.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
  • Removed trash, swept, and mopped floors for professional appearance.
  • Addressed customer complaints and concerns, providing mutually beneficial solutions.
  • Set up new sales displays each week with fresh merchandise.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Maintained current knowledge of store promotions and highlighted sales to customers.

Cashier

Hitchcock's Grocery
10.2022 - 05.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Performed cash, card and check transactions to complete customer purchases.
  • Learned duties for various positions and provided backup at key times.
  • Checked personal identifications during alcohol and tobacco sales.

Education

High School Diploma -

Interlachen High School
Interlachen, FL
05.2023

Skills

  • Product Processing
  • Removing Defective Products
  • Cash Register Operations
  • Food Safety Understanding
  • Product Purchasing
  • Price Checking
  • Accurate Cash Handling
  • Assisting Customers
  • Excellent Communication
  • Team Contribution
  • Performance Improvement
  • Attention to Detail
  • Willingness to Learn
  • Retail Sales

Timeline

Grocery Clerk

Publix Grocery
06.2023 - Current

Cashier

Hitchcock's Grocery
10.2022 - 05.2023

High School Diploma -

Interlachen High School

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Leah Bergman