Leah Berthiaume
Coon Rapids,US
Summary
Organized and efficient Data Entry Clerk with 2 years of experience in data organization, proofreading and word processing. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support.
Overview
7
7
years of professional experience
Work History
Senior Order Management Associate
Showdown Displays
10.2021 - Current
- Promoted to top senior tier after only 1 year of working in this department by consistently processing above minimum required orders and maintaining high level of quality with minimal claims
- Processed customer orders from multiple queues by reviewing documents, entering data, and contacting customers to clarify information and collect payments
- Developed strong rapport with customers and created positive impression of business.
Student Editor
Harvest Editors Workshop
01.2021 - 05.2021
- Conducted editorial meetings with staff members to collaborate and review proposed publication suggestions.
- Contributed to development of inclusive editorial culture through respectful collaboration with diverse team members.
- Enhanced publication quality by diligently proofreading and editing articles for grammar, style, and content consistency.
Bronze Sewer
Showdown Displays
02.2018 - 06.2019
- Promoted from Grommet Operator after showing exemplary skills and dedication to company goals and values
- Worked diligently to complete quotas on time while assisting other coworkers with their tasks to ensure productivity and high-quality products
- Inspected finished products to address flaws and verify adherence to quality standards.
- Assisted with inventory management and restocking of supplies for continuous availability.
Grommet Operator
Showdown Displays
07.2017 - 02.2018
- Grommet approximately 50 banners per day in timely fashion to complete orders on time and ahead of schedule
- Maintained organized work area by cleaning and removing hazards.
- Coordinated with other departments to address production-related issues, fostering effective communication across teams.
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
Education
Bachelor’s Degree - English
St. Cloud State University
St. Cloud, MN05.2021
Skills
- Self-motivated and Detail-minded
- Results-oriented to complete work on time, especially during time crunch
- Excellent verbal and written communication skills in editing, writing, critical thinking, and research
- Adept at using Microsoft Office, Google Docs, Outlook, Zoom, Twitter, and Facebook
- Leadership Qualities
- Client Engagement
- Friendly and Helpful
- Reliable and Responsible
Timeline
Senior Order Management Associate
Showdown Displays
10.2021 - Current
Student Editor
Harvest Editors Workshop
01.2021 - 05.2021
Bronze Sewer
Showdown Displays
02.2018 - 06.2019
Grommet Operator
Showdown Displays
07.2017 - 02.2018
Bachelor’s Degree - English
St. Cloud State University
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