Leah Brammer
Logan
Summary
Dynamic and detail-oriented professional with experience at Professional Physical Therapy & Sports Medicine, excelling in HIPAA compliance and efficient communication. Proven ability to enhance patient satisfaction through effective problem solving, patient care, appointment scheduling and insurance management. Adaptable and committed to delivering exceptional customer care while maintaining accuracy in medical documentation.
Overview
1
1
year of professional experience
Work History
Medical Receptionist and Claims Advisor
Professional Physical Therapy & Sports Medicine
06.2025 - Current
-Provided clear and accurate insurance benefit quotes to patients
-Managed insurance renewals to ensure continued patient coverage and completed insurance authorizations
-Scheduled patient appointments and coordinated employee meetings
using company software
-HIPPA Certified
Data Entry Clerk
Conduent
09.2024 - 03.2025
- Reviewed and accurately transcribed clinical documentations faxed from providers and physicians
-Identified and communicated errors in medical documentation
-HIPPA certified
Customer Support Specialist
Vivint Smart Home
06.2024 - 09.2024
-Build rapport with customers and assisted them with professionalism and confidence
-Answered incoming calls to support and address customer needs and concerns
-Updated and maintained customer information in Salesforce system after recommending effective solutions based on customer needs
Education
High School Diploma -
Mountain Ridge
Herriman, UT05-2024
Skills
- Medical Terminology
- Adaptability
- HIPAA Compliance
- Customer Care
- Telephone Educate
- Time Management
- Efficient Communication
Timeline
Medical Receptionist and Claims Advisor
Professional Physical Therapy & Sports Medicine
06.2025 - Current
Data Entry Clerk
Conduent
09.2024 - 03.2025
Customer Support Specialist
Vivint Smart Home
06.2024 - 09.2024
High School Diploma -
Mountain Ridge