Leah Cervantez
Chula Vista ,CA
Summary
Proactive and goal-oriented professional with a proven track record at Sea World San Diego, enhancing customer satisfaction and team efficiency. Excelled in customer service and photography, significantly contributing to memorable customer experiences. Skilled in multitasking and collaboration, adept at fostering positive relationships and driving sales through effective communication.
Overview
3
3
years of professional experience
Work History
Merchandise Assistant Supervisor
SeaWorld Parks & Resorts
01.2024 - Current
- Supervised a team of photographers and sales ambassadors, optimizing department efficiency and productivity.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Fostered a collaborative work environment by developing and maintaining team relationships.
- Operated and maintained office equipment to ensure smooth daily operations.
Sales/Photo Ambassador
SeaWorld Parks & Resorts
12.2021 - 12.2024
- Delivered excellent service to uphold SeaWorld's commitment to unforgettable animal interactions.
- Established and maintained positive relationships with customers, coworkers, and management
- Increased sales by effectively communicating product features and benefits.
- Captured high-quality images that enhanced package offerings and drove increased sales.
Education
High School Diploma -
Olympian High School
Chula Vista, CA06-2023
Skills
- Customer service
- Teamwork and collaboration
- Excellent communication
- Active listening
- Problem solving
- Time management
Timeline
Merchandise Assistant Supervisor
SeaWorld Parks & Resorts
01.2024 - Current
Sales/Photo Ambassador
SeaWorld Parks & Resorts
12.2021 - 12.2024
High School Diploma -
Olympian High School
Similar Profiles
Cerina GomezCerina Gomez
Water Safety Assistant Supervisor at SeaWorld Parks & Resorts OrlandoWater Safety Assistant Supervisor at SeaWorld Parks & Resorts Orlando
Tyler FrenchTyler French
Amusement Park Ride Operator at SeaWorld Parks & ResortsAmusement Park Ride Operator at SeaWorld Parks & Resorts
Samuel GarrettSamuel Garrett
Food and Beverage Ambassador at SeaWorld Parks & ResortsFood and Beverage Ambassador at SeaWorld Parks & Resorts
Niche LudyNiche Ludy
Customer Service Representative at SeaWorld Parks & ResortsCustomer Service Representative at SeaWorld Parks & Resorts
Ana Sofia LeonardAna Sofia Leonard
Social Media Marketing Director at Double Deuce & Whiskey GirlSocial Media Marketing Director at Double Deuce & Whiskey Girl