Leah Chaney
Liberty,MO
Summary
Dynamic hospitality professional with extensive experience at Starbucks, excelling in beverage preparation and exceptional customer service. Recognized for crafting innovative drink recipes and leading training sessions, enhancing team performance. A detail-oriented team player skilled in POS systems and cash handling, dedicated to creating memorable customer experiences.
Experienced with crafting and serving specialty coffee beverages. Utilizes customer service skills to enhance overall guest experience. Strong understanding of coffee preparation techniques, inventory management, and maintaining clean workspace.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.
High-energy restaurant worker skilled at welcoming guests and overseeing dining operations. Proficient in balancing server loads, kitchen staff limits, and customer desires. Calm and level-headed in all types of situations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
Liberty, MO
09.2025 - Current
- Crafted beverages according to established standards.
- Prepared and cooked a variety of meals to meet dietary needs.
- Processed customer orders efficiently and accurately.
- Executed timely delivery of bags to ensure customer satisfaction.
- Delivered exceptional customer service to enhance client satisfaction.
- Crafted innovative and enjoyable beverage recipes to enhance customer experience.
- Delivered prompt service to enhance customer satisfaction.
- Crafted personalized designs on cups to enhance customer experience.
- Led training sessions for baristas, enhancing beverage preparation skills and customer service excellence.
Server
Giambalvo
Kearney, MO
02.2025 - 06.2025
- Managed table service operations to ensure timely and efficient customer experiences.
- Executed order placement processes to ensure timely procurement of materials.
- Delivered exceptional service to enhance customer satisfaction and loyalty.
- Assisted teams in completing tasks efficiently and effectively. Supported project timelines by coordinating schedules and resources. Contributed to achieving project goals through collaboration and communication.
Hospitality
Chicken N Pickle
North Kansas City, MO
10.2024 - 02.2025
- Processed customer transactions efficiently and accurately. Assisted customers with inquiries and product selections. Maintained cleanliness and organization of checkout area.
- Assisted servers in delivering food orders to tables promptly. Supported kitchen staff by ensuring timely communication of order details. Maintained cleanliness and organization of dining area throughout service.
- Facilitated engaging events by hosting and coordinating activities.
- Organized and executed events to enhance community engagement.
Host
Olive Garden
Liberty, MO
12.2023 - 09.2024
- Facilitated guest seating arrangements to enhance dining experience.
- Operated point-of-sale system to facilitate efficient transaction processing.
Team Member
Chick-fil-A
Kansas City, MO
04.2021 - 04.2022
- Executed cash handling and transaction processing with accuracy and efficiency.
- Crafted beverages with precision and attention to detail.
- Executed food bagging operations to ensure efficient distribution.
- Processed customer orders with accuracy and efficiency.
Education
Associate of Arts - Psychology
Metropolitan Community College
Kansas City, MOSkills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Cash handling
- Opening and closing duties
- Active listener
- Exceptional customer service
- Adaptive and creative
- Order taking
- Decision-making
- Espresso machine operation
- Beverage preparation
- POS systems
- Food preparation
- Menu memorization
- Hospitality service expertise
- POS system operation
- Professional demeanor
- New hire training
- Food running
- Team collaboration
Certification
- Food handlers certificate
- CPR certified
- Barista trainer
Timeline
Barista
Starbucks
09.2025 - Current
Server
Giambalvo
02.2025 - 06.2025
Hospitality
Chicken N Pickle
10.2024 - 02.2025
Host
Olive Garden
12.2023 - 09.2024
Team Member
Chick-fil-A
04.2021 - 04.2022
Associate of Arts - Psychology
Metropolitan Community College