Leah Clements
Benton,AR
Summary
A self-motivated, experienced and skilled Professional with a strong work ethic and willingness to take on challenging roles. Through tech-savvy skills, social media expertise, and sales and communication abilities learned over the years, I believe I could bring growth and drive to any chosen career. After taking some time off once my daughter was born, I look forward to being back in the work force where I seek a job with a company that strives for excellence.
Overview
13
13
years of professional experience
Work History
Property Manager
Beitel Group
Little Rock, AR
01.2020 - 01.2021
- Managed property with 262 units, ensuring maximum occupancy and tenant satisfaction.
- Collected and processed payments while overseeing delinquencies.
- Developed and implemented effective leasing strategies to maximize occupancy rates.
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Processed evictions when necessary in accordance with state laws and procedures.
- Monitored Vendors, Contractors and Maintenance’ daily duties to ensure timely completion.
- Built strong tenant relationships by resolving issues promptly and maintaining open communication lines.
- Managed the Google Business page, Instagram, Facebook, Community Rewards and online portal.
- Investigated and resolved property complaints and violations to foster pleasant living environment for residents.
- Prepared detailed budgets and financial reports for property.
Assistant Property Manager
Maxus Properties Inc.
Little Rock, AR
08.2018 - 12.2019
- Managed the Google Business page, Instagram, Facebook, Community Rewards and online portal.
- Prepared monthly financial reports for review by the property manager.
- Generated renewals.
- Ensured compliance with all applicable laws related to fair housing practices.
- Reviewed existing lease documents making sure that they are up to date and compliant with local laws.
- Responsible in leading safety meetings.
- Supported the Property Manager on any needs.
- Diffused/handled issues prior to bringing to management (unless necessary).
- Walked vacant units each week to insure they are getting done in a timely manner.
- Handled complaints from tenants regarding maintenance issues and resolved them promptly.
- Inspected properties regularly to identify deficiencies and schedule repairs.
Leasing Consultant
Maxus Properties Inc.
Little Rock, AR
06.2015 - 07.2018
- Performed various duties, including initial point of contact for residents, greeting prospective residents, determining needs, and professionally communicating the company’s features/benefits.
- Experienced in completing all necessary application paperwork, verification documents, renewal documents, as well as being efficient in ActiveBuilding software.
- Responsible for unit inspection to ensure proper standard is fulfilled.
- Effectively address and resolve prospective and active resident questions, complaints or concerns in a professional manner
- Responsible for marketing and generating traffic through various means including monitoring the community’s websites, Facebook Page’s, Craigslist postings and Google Business page.
- Experienced in generating renewal lease options and subsequent leases in order to maintain occupancy while maximizing income.
- Maintain high occupancy and closing percentage by offering great customer service.
- Successfully completed training with Community Rewards.
- Experienced in the collection/processing for posting payments.
Server/Bartender
Chilis's Bar and Grill
Benton, AR
04.2008 - 06.2014
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Took orders from customers accurately and in a timely manner.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Provided exceptional service to high volume of daily customers.
Education
Associate of Applied Science -
Pulaski Technical College
North Little Rock, AR12-2015
Associate of Arts -
Pulaski Technical College
North Little Rock, AR05-2011
Skills
- Goal Oriented
- Attention to Detail
- Marketing & Property Management
- Exceptional Customer Service
- Skilled Multi-tasker
- Good Oral & Written Communication
- Interpersonal Skills
- Organized
References
References available upon request.
Timeline
Property Manager
Beitel Group
01.2020 - 01.2021
Assistant Property Manager
Maxus Properties Inc.
08.2018 - 12.2019
Leasing Consultant
Maxus Properties Inc.
06.2015 - 07.2018
Server/Bartender
Chilis's Bar and Grill
04.2008 - 06.2014
Associate of Applied Science -
Pulaski Technical College
Associate of Arts -
Pulaski Technical College