Leah Coleman
Denton,TX
Summary
Energetic and customer-focused professional with leadership experience in both retail and hospitality. Known for bringing warmth, organization, and professionalism to every interaction. Skilled at keeping customers happy, supporting team success, and maintaining a polished, positive attitude in fast-paced environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Service Associate
Wal-Mart Supercenter
Arlington, TX
11.2024 - 10.2025
- Recognized for maintaining a calm, professional attitude during high-volume shifts.
- Handled an average of 100+ customer interactions daily, consistently resolving issues and ensuring satisfaction in a fast-paced retail setting.
- Trained new team members on POS systems and service standards, improving checkout accuracy and wait times.
Lab Technician
Tarrant County College
Arlington, TX
08.2024 - 12.2024
- Conducted laboratory tests using various analytical techniques and equipment.
- Maintained accurate records of experimental procedures and results.
- Assisted in preparing samples for analysis and testing procedures.
Birthday Host
Bolder Adventure Park
Grand Prairie, TX
04.2023 - 07.2024
- Coordinated with parents to ensure event preferences were met.
- Managed setup and breakdown of party decorations and supplies.
- Acted as a point of contact between vendors, staff, and guests throughout the event.
Banquet Attendant/ Birthday Host
Main Event Entertainment
Grapevine, TX
10.2021 - 01.2023
- Supervised children during events to ensure safety and enjoyment while adhering to the needs of parents.
- Led and coordinated private events of up to 50 guests, ensuring smooth transitions and exceptional service throughout.
- Boosted guest satisfaction by prioritizing communication and response times during large events.
- Trained and supervised new hosts, fostering teamwork and accountability in a high-energy environment.
Education
Some College - Dental Hygiene
Texas Woman's University
Denton, TX05-2027
Skills
- Hospitality
- POS
- Leadership
- Retail sales
- Problem solving
- Adaptability
- Customer relations and communication
- Professionalism and work ethic
Accomplishments
Deans list |2024-present
Volunteer Experience
- TWU Helping Hands, Volunteer Member |2024-Present
- TWU 'TWU Toast with Confidence' Toastmasters, Member |2025-Present
Certification
- Food Handler Certification
- CPR Certification
- Driver's License
Timeline
Customer Service Associate
Wal-Mart Supercenter
11.2024 - 10.2025
Lab Technician
Tarrant County College
08.2024 - 12.2024
Birthday Host
Bolder Adventure Park
04.2023 - 07.2024
Banquet Attendant/ Birthday Host
Main Event Entertainment
10.2021 - 01.2023
Some College - Dental Hygiene
Texas Woman's University