Leah Cummiford
Wayland,MI
Summary
Dedicated Senior Nuclear Pharmacy Technician specializing in regulatory compliance and staff training. Proficient in maintaining safety standards and streamlining pharmacy operations while ensuring meticulous record-keeping. Proven success in enhancing service delivery and customer satisfaction across diverse healthcare settings.
Overview
24
24
years of professional experience
Work History
Senior Nuclear Pharmacy Technician / Customer Care Rep
Cardinal Health
Jenison, MI
04.2002 - Current
- Proactively initiated contact with over 50 nuclear medicine departments and imaging centers annually to educate on sealed source types, equipment needs, and health physics services, resulting in a 25% increase in repeat engagements.
- Ensured compliance with safety regulations and quality standards, minimizing risk and enhancing operational integrity.
- Trained 20+ staff members on safety procedures, proper disposal, clean room protocols, and radiation instrument calibration.
- Collaborated with 6+ pharmacies in Michigan to manage and resolve complex patient and prescription issues, improving service delivery and satisfaction.
- Compared product costs, prepared quotes, processed billing in Isotrac, and reviewed financial data in Tableau to ensure 100% billing accuracy across 1,000+ transactions yearly, minimizing discrepancies and supporting fiscal compliance.
- Maintained detailed records and regulatory compliance while supporting payroll, expense reports, and audit readiness for efficient operations.
Education
Some College (No Degree) - Healthcare
Rose State College
Oklahoma City, OKSkills
- Nuclear safety protocols
- Pharmaceutical production support
- Regulatory compliance
- Customer relationship management
- Customer inquiries
- Data analysis
- Microsoft Office
- Problem-solving
- Attention to detail
- Cross-functional collaboration
- Staff training initiatives
- Organization & time management
- Effective communication
- Problem-solving skills
References
- Kathi Benson, VP Pharmacy practice and operations, katherine.benson@cardinalhealth.com
- Todd Holliday, Pharmacy Manager, todd.holliday@cardinalhealth.com
- Stephanie Rhymer, Lead Nuclear Medicine technician for Corewell Health, Stephanie Rhymer@corewellhealth.org
- Kristy Kamar, Lead Nuclear Medicine technician for Beacon Health, kkamar@beaconhealthsystem.org
Timeline
Senior Nuclear Pharmacy Technician / Customer Care Rep
Cardinal Health
04.2002 - Current
Some College (No Degree) - Healthcare
Rose State College