Hi, I’m
Leah Cummiford
Summary
Accomplished Senior Nuclear Pharmacy Technician with 23 years of progressive leadership at Cardinal Health, specializing in radiation safety, sealed source compliance, and inventory management across Cardinal and NRC regulations. Proven ability to educate staff, maintain meticulous records, and leverage extensive clinical knowledge to support sales, while exceeding targets. Specialize in strategic sales planning, customer relationship management, and market analysis in Tableau, Isotrac, and Microsoft. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
15
years of professional experience
Work History
Cardinal Health
Senior Nuclear pharmacy technician / Customer Care rep
08.2010 - Current
Job overview
- Proactively initiated contact with over 50 nuclear medicine departments and imaging centers annually to educate on sealed source types, equipment needs, and health physics services, resulting in a 25% increase in repeat engagements.
- Researched camera make/models and hot lab equipment to prepare accurate quotes for sealed sources and services; using the new AI source tool, collaborated with pharmacy teams and vendors to fulfill 95% of customer orders, enhancing customer satisfaction scores by 20%.
- Trained 20+ staff members on safety procedures, proper disposal, clean room protocols, and radiation instrument calibration.
- Maintained detailed records, regulatory compliance, and share of inventory levels; supported payroll, expense reports, and audit readiness.
- Collaborated with 12+ pharmacies in the Michigan region to manage and resolve complex patient and prescription issues.
- Tracked internal trends with Tableau, identifying process improvements that saved $15,000+ annually in waste and labor costs while reducing overtime hours by 10%.
- Compared product costs, prepared quotes, processed billing in Isotrac, and reviewed financial data in Tableau to ensure 100% billing accuracy across 1,000+ transactions yearly, minimizing discrepancies and supporting fiscal compliance.
- Results-driven Sales Manager with proven success in leading sales teams to achieve targets and expand market reach.
- Demonstrated ability to improve team performance through coaching and motivational techniques.
- Highly-motivated employee with desire to take on new challenges.
Education
Rose State CollegeOklahoma City, OK
Associate of Science
05-2000
University Overview
Skills
- Customer relationship management
- Sales strategy
- Specializing in radiation safety
- Sealed source compliance
- Equipment calibration
- Regulatory compliance
- Effective communication
- Problem-solving
- Team building
- Data analysis
- Training & Development
- Microsoft office
- Organization and time
Timeline
Senior Nuclear pharmacy technician / Customer Care rep
Cardinal Health
08.2010 - Current
Rose State College
Associate of Science