Leah Dominguez
San Antonio
Overview
6
6
years of professional experience
Work History
Manager
Chick-fil-A
San Antonio
09.2024 - Current
- Monitored staff performance and addressed issues.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Conducted performance evaluations, providing feedback and coaching for team development.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
Nursery Volunteer
Believers Fellowship Church
San Antonio
09.2019 - Current
- Read stories to children, and tie books into learning opportunities.
- Encouraged positive behaviors through verbal praise and reinforcement of desired behaviors.
- Observed and monitored children's play activities from ages 6 months to 2 years old.
Team Leader
Chick-fil-A
San Antonio
11.2023 - 09.2024
- Identified needs of customers promptly and efficiently.
- Established clear team goals aligned with company objectives, tracking progress regularly.
- Delegated daily tasks to team members to optimize group productivity.
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Provided coaching and feedback on employee performance, encouraging professional development.
Trainer
Chick-fil-A
San Antonio
02.2022 - 06.2023
- Explained goals and expectations required of trainees.
- Conducted post-training evaluations with participants to assess effectiveness of instruction.
Team Member
Chick-fil-A
San Antonio
05.2021 - 02.2022
- Provided customer service support to ensure satisfaction.
Education
Associate of Science - Biology
San Antonio College
San Antonio, TX08-2024
High School Diploma -
Luther Burbank High School
San Antonio, TX05-2021
Some College (No Degree) - Major in Child Development/ Minor in Education
Texas A&M University San Antonio
San Antonio, TXSkills
- Early Childhood Development
- Child safety procedures
- Behavioral observation
- Curriculum Planning
- Interpersonal skills
- Problem-solving abilities
- Team Leadership
Accomplishments
- Remarkable Futures Scholarship (Chick-fil-A)
Timeline
Manager
Chick-fil-A
09.2024 - Current
Team Leader
Chick-fil-A
11.2023 - 09.2024
Trainer
Chick-fil-A
02.2022 - 06.2023
Team Member
Chick-fil-A
05.2021 - 02.2022
Nursery Volunteer
Believers Fellowship Church
09.2019 - Current
Associate of Science - Biology
San Antonio College
High School Diploma -
Luther Burbank High School
Some College (No Degree) - Major in Child Development/ Minor in Education
Texas A&M University San Antonio