Leah Dougherty

• Verified credit card charges against purchase receipts for accuracy.
• Reported any discrepancies or errors in pricing or inventory levels to management.
• Processed shipments received from vendors according to established protocols.
• Encouraged customers to sign up for loyalty programs or store credit cards.
• Helped customers locate items within the store using the inventory system.

Bartended at Red Lobster while in High School. Honed skills such as cash handling, service provision and working as part of a larger team.

• Greeted customers and provided excellent customer service.
• Processed payments accurately and efficiently with POS system.
• Resolved customer complaints in a professional manner.
• Developed good working relationships with fellow employees through effective communication.
• Managed cash drawer at the end of each shift ensuring accuracy of funds received.
• Balanced daily registers and generated sales reports for management.
• Made friendly conversation with customers to provide enjoyable bar experience.

• Took orders from customers accurately and in a timely manner.
• Ensured that each guest was served courteously, quickly, and efficiently.
• Responded efficiently to guest inquiries and complaints in a professional manner.
• Accurately recorded orders on cash register and point-of-sale system.
• Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
• Prepared checks, itemizing total meal costs and taxes.
• Handled money transactions accurately while following company procedures for handling cash payments.