Leah Earle
Osceola,PA
Summary
Dynamic and dedicated professional with a proven track record at Dunkin' Donuts, excelling in customer service and teamwork. Recognized for enhancing customer satisfaction through effective problem-solving and attention to detail. Being patient and understanding while training new team members.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Team Member
Dunkin' Donuts
869 Addison Rd, Painted Post
05.2025 - Current
- Provided exceptional customer service, ensuring satisfaction and fostering repeat business.
- Operated point-of-sale system efficiently, accurately processing transactions and managing cash flow.
- Maintained cleanliness and organization of work area, adhering to health and safety standards.
- Prepared food and beverages according to company recipes, ensuring quality and consistency in every order.
Cashier
Big M Supermarket
7732 State Rd 49, Osceola Pa
07.2022 - 05.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided exceptional service.
- Maintained clean and organized checkout area to enhance shopping experience.
- Handled cash, credit, and refunds accurately to ensure financial integrity.
- Collaborated with team members to optimize store operations during peak hours.
- Identified and resolved customer issues promptly to ensure satisfaction.
- Trained new cashiers on operational procedures and customer service standards.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Williamson Jr/Sr Highschool
33 Jct Cross Rd, Tioga PaAssociate of Applied Science - Radiology
Corning Community College
1 Academic Dr, Corning NySkills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Clear communication
- Intense Multitasking
Certification
CPR Certification
Timeline
Team Member
Dunkin' Donuts
05.2025 - Current
Cashier
Big M Supermarket
07.2022 - 05.2024
High School Diploma -
Williamson Jr/Sr Highschool
Associate of Applied Science - Radiology
Corning Community College