Summary
Overview
Work History
Skills
Accomplishments
Languages
Timeline
Generic

Leah Garcia

Las Vegas,NV

Summary

Experienced with optimizing operational workflows and driving efficiency improvements. Utilizes strategic planning to align company goals with operational capabilities. Track record of managing cross-functional teams to achieve targeted outcomes.

Professional in operations management with proven track record of driving efficiency and productivity. Known for fostering team collaboration and adapting to evolving business needs. Skilled in strategic planning, process optimization, and resource management to deliver impactful results. Respected for reliability and results-focused approach.

Overview

10
10
years of professional experience

Work History

General Manager of Operations

Famous Daves BBQ
06.2022 - Current
  • Enhanced customer satisfaction with proactive communication, timely issue resolution, and continuous process improvement initiatives.
  • Managed budgets, financial forecasts, and resource allocation to ensure achievement of organizational goals.
  • Established a culture of continuous improvement by identifying opportunities for enhancement in operations, systems, and procedures.
  • Developed high-performing teams through effective coaching, mentoring, and performance management strategies.
  • Ensured compliance with industry regulations, company policies, and best practices within all areas of operation.

General Manager

Feel Good Brands(Treasure Island Hotel and Casino)
01.2020 - 05.2022
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.

Owner/Operator Truck Driver

Que Chula Es Puebla
08.2015 - 01.2018
  • Managed day-to-day business operations.
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained compliance with weight limits, safety regulations, and transportation laws through diligent record-keeping and inspections.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Delivered exceptional customer service by addressing concerns promptly, resolving issues professionally, and fostering positive rapport with clients.
  • Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues.
  • Established strong working relationships with dispatchers, resulting in improved coordination and scheduling.

Skills

  • Operations management
  • Staff development
  • Business analysis
  • Logistics management
  • Inventory management
  • Staff management

Accomplishments

  • Earned the “[Award Name]” Award in [Year] for [Accomplishment].
  • Promoted to [Job Title] after [Number] years with the company.
  • Saved the company $[Amount] by aggressively negotiating with suppliers.
  • Increased company savings by [Number]% through corporate consensus-building and cross-functional geographical team coordination and development.

Languages

Spanish
Native or Bilingual

Timeline

General Manager of Operations

Famous Daves BBQ
06.2022 - Current

General Manager

Feel Good Brands(Treasure Island Hotel and Casino)
01.2020 - 05.2022

Owner/Operator Truck Driver

Que Chula Es Puebla
08.2015 - 01.2018

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Leah Garcia