Leah Garland
St Louis
Summary
Utilizes extensive customer service experience and exceptional communication skills acquired from previous server roles to contribute effectively as a server while maintaining dedication to education.
Overview
8
8
years of professional experience
Work History
Certified Special Education Teacher
Saint Louis Public Schools
St. Louis
08.2024 - Current
- Adapt communication styles to effectively connect with diverse individuals.
- De-escalate conflicts with empathy and tact, creating a safe and welcoming environment for all.
- Maintain poise and professionalism in high-pressure environments, ensuring smooth operations, and a positive experience for all.
- Collaborate with multidisciplinary teams to deliver seamless support, demonstrating strong teamwork and coordination.
Cocktail Server
Townsquare Pub n Grub
O'Fallon
06.2018 - 06.2020
- Provided exceptional customer service by delivering accurate orders and catering to guests' needs.
- Collaborated with team members to ensure a smooth operation during peak hours.
- Handled cash transactions and maintained the cleanliness of the work area.
- Addressed customer inquiries and resolved any issues promptly and professionally.
- Maintained cleanliness and organization of dining areas and workstations.
Server
Tubby's Sports Bar
St. Charles
08.2017 - 05.2018
- I took food and beverage orders accurately and entered them into the POS system.
- Delivered orders promptly, and ensured guest satisfaction through attentive service.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Education
Bachelor of Science - Special Education
University of Missouri
Columbia, MO05-2020
Skills
- Customer service
- Friendly, positive attitude
- Multitasking
- Calm under pressure
- Flexible and adaptable
- Dependable and responsible
- Active listening
- Excellent communication
References
References available upon request.
Timeline
Certified Special Education Teacher
Saint Louis Public Schools
08.2024 - Current
Cocktail Server
Townsquare Pub n Grub
06.2018 - 06.2020
Server
Tubby's Sports Bar
08.2017 - 05.2018
Bachelor of Science - Special Education
University of Missouri
Similar Profiles
Anita TabbAnita Tabb
Public Health Nurse, RN at Saint Louis Public SchoolsPublic Health Nurse, RN at Saint Louis Public Schools
Kenyata StewartKenyata Stewart
Substitute Teacher at Saint Louis Public SchoolsSubstitute Teacher at Saint Louis Public Schools
Octavia HowardOctavia Howard
Teacher Aide at Saint Louis Public SchoolsTeacher Aide at Saint Louis Public Schools
Ruthann ColeRuthann Cole
Culinary Specialist at Olive Garden - Darden RestaurantsCulinary Specialist at Olive Garden - Darden Restaurants
Diante BushDiante Bush
Class A CDL Driver at PAM TransportClass A CDL Driver at PAM Transport