Summary
Overview
Work History
Education
Skills
Timeline
Generic

Leah Gibson

Memphis,TN

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Overview

14
14
years of professional experience

Work History

Head Cook

Good Eats Catering
01.2011 - Current

Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.

  • Inspected kitchens to observe food preparation quality and service, food appearance, and cleanliness of production and service areas.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Developed recipes, portion specifications, and standard preparation procedures for all dishes.

Cashier

Allstar Hotwings
04.2011 - 10.2012
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Home Health Aide

Carefocus Heathcare
02.2010 - 05.2011
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Provided mobility assistance such as walking and regular exercising.

Education

High School Diploma -

Ridgeway High School
Memphis, TN
05.2010

Skills

  • Call Center Operations
  • Customer Support
  • Security Administration
  • Written and Oral Communications
  • Detailed Evaluations
  • Good Listening Skills
  • High-Volume Environments
  • Information Updates

Timeline

Cashier

Allstar Hotwings
04.2011 - 10.2012

Head Cook

Good Eats Catering
01.2011 - Current

Home Health Aide

Carefocus Heathcare
02.2010 - 05.2011

High School Diploma -

Ridgeway High School
Leah Gibson