Leah Hendler
HCR Homecare
Webster,NY
4
years of professional experience
Detail-oriented Compliance Specialist with expertise in HIPAA regulations and internal auditing. Proven track record in conducting thorough risk assessments, maintaining organized records, and enhancing compliance processes.
Work History
Compliance Specialist
7 Months- Reviewed compliance documents for accuracy and adherence to regulatory standards.
- Maintained organized records of compliance activities and findings.
- Conducted thorough risk assessments to identify potential areas of non-compliance and recommended corrective actions.
- Prepared documentation and records for upcoming audits and inspections.
- Created and maintained compliant work environment.
- Confirmed data and licensing information through investigations and notified violators of required changes to bring operations into compliance.
- Maintained composure in stressful situations, confrontations, interviews and records searches.
- Collaborated with teams to ensure timely reporting of compliance issues.
Medical Records Specialist
11 Months- Maintained accurate patient records through meticulous data entry and validation processes.
- Maintained patient records in compliance with security regulations.
- Kept accurate log of requests for medical information and records.
- Maintained patient confidence by keeping patient records information confidential.
- Improved patient care by maintaining accurate and up-to-date medical records for easy access by healthcare practitioners.
- Organized and managed medical files, ensuring compliance with HIPAA regulations and confidentiality standards.
- Coordinated with healthcare providers to obtain necessary documentation for patient care and billing purposes.
- Implemented efficient filing systems, enhancing retrieval speed of medical records for staff access.
- Communicated effectively with staff, patients, and insurance companies by email and telephone.
- Uploaded physician progress notes, history, and physicals into electronic medical records.
Intake Specialist
1 Year 8 Months- Conducted initial assessments to determine client needs and eligibility for homecare services.
- Answered phone calls and provided new clients with required paperwork to initiate service.
- Coordinated intake processes, ensuring accuracy of documentation and compliance with regulations.
- Streamlined communication between clients, families, and healthcare teams to enhance service delivery.
- Maintained detailed records in electronic health systems to support case management efforts.
- Educated clients on available services and resources to promote informed decision-making.
Cashier
2 Months- Processed customer transactions efficiently using point-of-sale systems.
- Trained new staff on register operations and customer service standards.
- Managed inventory levels by restocking shelves
- Maintained accurate cash drawer and balanced registers at end of shifts.
- Welcomed customers and helped determine their needs.
- Assisted customers in locating craft supplies and provided product recommendations.
- Handled customer inquiries and resolved issues to ensure satisfaction.
- Collaborated with team members to maintain store organization and cleanliness.
Education
Bachelor of Arts - Psychology
Skills
Compliance monitoring
HIPAA expert
Telephone etiquette
Records request handling
Office administration
HIPAA compliance
Continuous improvement
Document review
Internal auditing
Compliance oversight
Timeline
Compliance Specialist
HCR Home Care
01.2026 - CurrentRead More
Medical Records Specialist
HCR Home Care
09.2025 - CurrentRead More
Intake Specialist
HCR Homecare
12.2024 - CurrentRead More
Cashier
Michaels Craft Store
11.2022 - 01.2023Read More
University At Albany
Bachelor of Arts from Psychology
Read More
Relocating to Buffalo, NY
Moving to Buffalo, NY in late August/ early September