Summary
Overview
Work History
Education
Certification
Timeline
Generic

Leah Higginbotham

Jonesboro,AR

Summary

Clinical Support Specialist with operating room experience. I have worked with a global medical device company to clinically support and cover cervical arthroplasty procedures across the United States. This opportunity provided me a foundation in: cervical spine knowledge, operating room case coverage, interactions with operating room staff, surgeon interactions, training, medical terminology, and corporate documentation. I am seeking an opportunity to further develop my skills working as a sales associate/clinical support specialist.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Clinical Support Specialist

SpineArt
11.2023 - Current
  • Case coverage of more than 50 IDE/studies cervical disc arthroplasty surgeries (some surgeons first time users) with Global Spine Company
  • Trained surgeons and operating room staff on instruments.
  • Travel frequently and across the United States.
  • Maintain vendor credentials.
  • completed all appropriate documentation required.
  • Worked closely with on-site clinical coordinators.
  • Managed inventory of medical supplies and equipment.

Insurance Sales Agent

Washington National Insurance
Pocahontas, AR
07.2021 - 05.2022
  • Exceeded company sales goals for new policies.
  • Upsold products to policyholders and potential new clients.
  • Sold $30000 in new insurance policies across first quarter.
  • Explained coverage options to potential policyholders, answering questions or concerns.
  • Achieved repeat business and referrals through personalized services.
  • Scheduled and attended 20 appointments per week.
  • Monitored clients' insurance coverages to ensure changing needs were met.
  • Conducted in-home and group presentations to provide detailed explanations of policy guidelines and benefits to clients and families.

Comprehensive Health and Safety Supervisor

UPS
Conway, AR
12.2012 - 02.2019
  • Conducted safety and hazard inspections of work sites.
  • Directed team of specialists to implement policies governing employee safety, helping to improve protections and minimize worker risks.
  • Managed environmental health and safety programs.
  • Trained and assisted employees in use of personal protective equipment and communicated safety requirements.
  • Reviewed company practices and work processes to verify compliance with applicable regulations.
  • Reviewed records and staff position requirements to schedule employees for appropriate OSHA training.
  • Conducted regular inspections of facilities to check compliance with fire, hazard and safety guidelines.
  • Established and enforced clear goals to keep employees working collaboratively.
  • Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
  • Planned and managed resources to consistently meet production, quality and cost goals.

Education

Orthobiologics And Regenerative Medicine

Medical Sales College
Denver, CO
08-2022

Associate in Mechanical Engineering -

ECPI University
Virginia Beach, VA
11.2020

Certification

  • Vendor Credentialed with Intellicentrics, I.E RepTrax, Vendormate, Vendor Crendentialing Services, Health Trust, I.E. Parallon,
  • Vedor Certifications: HIPAA, patient safety, operating room protocals, bloodborne pathogens, sterile techniques, and aseptic technique

Timeline

Clinical Support Specialist

SpineArt
11.2023 - Current

Insurance Sales Agent

Washington National Insurance
07.2021 - 05.2022

Comprehensive Health and Safety Supervisor

UPS
12.2012 - 02.2019

Orthobiologics And Regenerative Medicine

Medical Sales College

Associate in Mechanical Engineering -

ECPI University

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Leah Higginbotham