Summary
Overview
Work History
Education
Skills
Activities and Honors
Timeline
Generic

Leah Hoskin

Long Valley,NJ

Summary

Dynamic professional with a proven track record at Ort Farms, excelling in customer service, and team collaboration. Leveraged data analysis to optimize inventory management, enhancing operational efficiency. Recognized for resolving customer complaints swiftly, and fostering a positive shopping experience. Strong communicator and problem solver, dedicated to driving team success.

Overview

8
8
years of professional experience

Work History

Shift Supervisor

Ort Farms
Long Valley, NJ
05.2023 - Current
  • Supervised daily operations to ensure efficient workflow and staff performance.
  • Managed inventory levels and organized supplies for optimal usage.
  • Resolved customer complaints promptly to enhance service quality.
  • Performed cash handling duties such as counting money and balancing registers.
  • Assigned tasks to team members based on their strengths and skill sets.

Certified Carseat Technician

Atlantic Health
Morristown, NJ
05.2024 - 01.2025
  • Installed child car seats into cars
  • Inspected car seats were properly installed
  • Provided customer service

Retail Sales Associate

Ort Farms
Long Valley, NJ
08.2017 - 05.2023
  • Assisted customers with product selections and inquiries in a busy retail environment.
  • Maintained store appearance through regular cleaning and restocking of merchandise.
  • Collaborated with team members to ensure smooth daily operations and customer service.

Education

Bachelor of Science - Biology

Moravian University
Bethlehem, PA
05.2005

Skills

  • Research methodologies
  • Self-motivation
  • Effective communication
  • Time management
  • Project management skills
  • Self-motivated
  • Customer service management
  • Problem solving
  • Policy enforcement
  • Training and mentoring
  • Operations management
  • Follow-up procedures
  • Customer relationship management
  • Proficient in Excel
  • Proficient in Word documents
  • Skilled in PowerPoint
  • Data analysis
  • Project management
  • Customer service
  • Inventory management
  • Continuous improvement
  • Cash handling
  • Team collaboration and leadership
  • Complaint resolution

Activities and Honors

  • Moravian Women's Lacrosse Team, August 2021 - May 2025
  • Sassy Massy Smiles Foundation Volunteer
  • Volunteered at Bethlehem Area School District to help students with their work during the school day

Timeline

Certified Carseat Technician

Atlantic Health
05.2024 - 01.2025

Shift Supervisor

Ort Farms
05.2023 - Current

Retail Sales Associate

Ort Farms
08.2017 - 05.2023

Bachelor of Science - Biology

Moravian University

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