Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
9
9
years of professional experience
Work History
Starbucks Shift Supervisor
Starbucks
Wilmington, North Carolina
10.2021 - Current
Supported Starbucks opening and closing tasks, securing cash, supplies, and equipment.
Trained new partners on beverage standards, register operation, and customer service.
Handled daily bar and lobby assignments to keep store operations running smoothly.
Monitored drink quality, order accuracy, and service pace during rush periods to maintain customer satisfaction.
Resolved customer concerns using Starbucks service guidelines and calm communication
Coordinated timely restocking of inventory and organized supplies to ensure consistent product availability.
Delegated tasks to staff while setting priorities and goals to enhance team efficiency.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Coached staff on strategies to enhance performance and improve customer relations.
Undergraduate Research Assistant
UNCW
Wilmington, North Carolina
09.2025 - 12.2025
Maintained accurate records for experiments, observations, and project notes.
Contributed to design of qualitative and quantitative research studies, enhancing project frameworks.
Assisted faculty in conducting research projects to gain practical experience in the field.
Performed laboratory experiments in accordance with established protocols.
Collected, analyzed, and interpreted data using statistical software to support research conclusions.
Set up, calibrated, and maintained laboratory and field research equipment.
Performed sterile isolation techniques to prevent contamination during sample handling
Followed laboratory safety protocols and microscopy laboratory procedures
Applied principles of Scanning Electron Microscopy (SEM) for specimen analysis
Prepared specimens for SEM imaging using proper laboratory techniques
Created laboratory solutions and ensured materials were properly sterilized to prevent cross-contamination and maintain experimental integrity
Emergency Room Volunteer
Yavapai Regional Medical Center West
Prescott, Arizona
01.2018 - 06.2019
Provided blankets, water, and comfort items to improve patient comfort in waiting area.
Maintained clean waiting spaces and stocked supplies for emergency room use.
Relayed messages between clinical staff, families, and registration teams.
Supported intake processes by organizing paperwork and directing visitors.
Maintained confidentiality of all patient records while adhering to HIPAA regulations.
Monitored supply levels in order to prevent shortages during peak hours of operation.
Helped maintain a clean environment by sanitizing examination rooms after each use.
Assisted patients in navigating to their designated exam rooms. from waiting area to exam rooms.
Sports Medicine Student Trainee
Bradshaw mountain high school
Prescott Valley, Arizona
08.2018 - 12.2018
Assisted athletic staff with basic sports medicine support and preparation of student-athletes.
Completed approximately 40 hours per semester of supervised training in athletic training techniques and injury assessment.
Developed practical skills in athletic taping, wrapping, splinting, wound care, icing, and injury prevention.
Applied foundational knowledge of muscular and nervous system anatomy to understand injuries, movement, and recovery.
Assisted with stretching, range-of-motion exercises, and basic rehabilitation activities.
Received training in CPR and emergency response procedures.