Running
Hi, I’m
Leah Howlett
Bellvue,CO
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
5
years of professional experience
Work History
Glen Echo ResortBellvue, CO
Server, Bartender, Store Clerk and Cook
04.2024 - Current
Job overview
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Provided excellent customer service, addressing inquiries and resolving complaints.
- Operated POS terminals to input orders, split bills and calculate totals.
- Followed established procedures and requirements for safe food handling, storage and service.
- Effectively multitasked within fast-paced environment.
- Remained calm and poised during busy periods, promoting great customer service to guests.
Manuel's Mexican RestaurantPhoenix, AZ
Server
10.2023 - 01.2024
Job overview
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Provided exceptional service to high volume of daily customers.
- Greeted customers, answered questions and recommended specials to increase profits.
Omni Resort at Monteluciaand bParadise Valley, AZ
Pool Server and Bartender
04.2023 - 11.2023
Job overview
- Exemplify a positive, energetic attitude for the entirety of every shift.
- Puts forth consistent and committed efforts when performing all tasks.
- Upheld exceptional food, beverage and service standards to surpass customer expectations.
- Participated in ongoing training to enhance job skills and knowledge.
- Resolved guest complaints to maintain complete customer satisfaction.
Calvary Healing CenterPhoenix, AZ
Registered Charge Nurse
03.2020 - 03.2023
Job overview
- Assess, document, medicate, treat and monitor patients during the acute and maintenance stages of their detox.
- Achieved departmental goals and objectives by instituting new processes and standards for in-patient care.
- Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
- Coordinated discharge planning to ensure continuity of care post-hospitalization.
- Maintained open and clear communication with physicians to coordinate effective patient care.
- Recorded comprehensive patient histories and coordinated treatment plans with multi-disciplinary team members.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
Education
Mount Carmel College of NursingColumbus, OH
Bachelor of Science from Nursing
05-2013
Arizona State UniversityTempe, AZ
Bachelor of Science from Dietetics
Skills
- First Aid/CPR
- Attention to Detail
- Team building
- Networking
- Problem-Solving
- Planning
- Friendly, Positive Attitude
- Decision-Making
- Multitasking Abilities
- Microsoft Word
- Customer Relations
- Organization
- Communication
Affiliations
Volunteer for the United States Forest Service.
Volunteer for the Poudre Canyon Fire Department.
Certified 200hr RYT Yoga Instructor.
Certified 50hr RYT Yoga Sculpt Instructor.
Volunteer yoga instructor.
Personal Nutrition and Lifestyle coach.
Endurance athlete and ultramarathon runner.
Work Preference
Work Type
Full TimePart TimeGig WorkWork Location
On-SiteRemoteHybridImportant To Me
Flexible work hoursPersonal development programsWork from home option401k matchWork-life balancePaid time offCertification
- Learn2Serve ANSI Accredited - Food Handler Certification. Valid through 07/06/2025.
- 360Training ANSI Accredited- Title 4 Basic Liquor Law Training Certification. Valid through 07/12/2025
- Certified 200HR RYT Yoga Instructor
- Certified 50HR RYT Yoga Sculpt Instructor- Corepower Yoga
- Certified Basic Life Support (CPR and AED) Provider. American Heart Association.
Interests
Hiking
Nutrition Coaching
Yoga
Painting
Playing music
Organizing
Cooking
Animal care
Timeline
Server, Bartender, Store Clerk and Cook
Glen Echo Resort
04.2024 - Current
Server
Manuel's Mexican Restaurant
10.2023 - 01.2024
Pool Server and Bartender
Omni Resort at Monteluciaand b
04.2023 - 11.2023
Registered Charge Nurse
Calvary Healing Center
03.2020 - 03.2023
Mount Carmel College of Nursing
Bachelor of Science from Nursing
Arizona State University
Bachelor of Science from Dietetics
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