Summary
Overview
Work History
Education
Skills
Timeline
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Leah Jansen

Colorado Springs,CO

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

6
6
years of professional experience

Work History

Technical Delivery Lead

Dispatch Monkey LLC
07.2023 - Current
  • Mentored junior team members, fostering skill development and knowledge sharing within the team.
  • Collaborated with project owners to refine requirements, ensuring clarity and feasibility of services.
  • Facilitated regular team meetings to review progress, resolve issues, and promote accountability.
  • Increased customer satisfaction ratings by proactively addressing concerns, implementing feedback, and ensuring timely resolution of issues.

Store Associate

Valley Pets
01.2020 - 10.2023
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Maintained inventory accuracy through regular stock checks and organization.
  • Collaborated with team members to ensure efficient store operations during peak hours.
  • Trained new staff on customer service protocols and operational procedures.

Education

High School Diploma -

Fountain-Fort Carson High School
Fountain
05-2019

Skills

  • Teamwork and collaboration
  • Customer service
  • Problem-solving abilities
  • Coaching and mentoring
  • Professionalism
  • Adaptability

Timeline

Technical Delivery Lead

Dispatch Monkey LLC
07.2023 - Current

Store Associate

Valley Pets
01.2020 - 10.2023

High School Diploma -

Fountain-Fort Carson High School