Summary
Overview
Work History
Education
Skills
Timeline
Generic

Leah Jaskoviak

Bismarck

Summary

Dynamic and driven professional with extensive experience at Western Plains Public Health, excelling in administrative support and client relations. Proven ability to enhance office efficiency through effective data management and exceptional customer service. Skilled in multitasking and collaboration, consistently improving processes and fostering strong community connections.

Overview

15
15
years of professional experience

Work History

Women's Way Program Assistant

Western Plains Public Health
04.2023 - Current
  • Assisted in enrollments and re-enrollments into program
  • Provided administrative support, including scheduling appointments and managing correspondence.
  • Collaborated with team members to streamline processes and improve efficiency.
  • Established rapport with clients through exceptional customer service practices, fostering ongoing relationships built on trust and respect.
  • Managed both digital and physical filing systems and retrieved documents as required.
  • Assisted with paid claims and billing issues with clients
  • Followed detailed directions from management to complete daily paperwork and computer data entry.
  • Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
  • Increased customer service success rates by quickly resolving issues.
  • Proofread and edited documents for accuracy and grammar.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.

Medical Assistant/Receptionist

Northland Pace
10.2010 - 04.2023
  • Managed patient scheduling and appointment confirmations to enhance clinic efficiency.
  • Maintained accurate medical records using electronic health record (EHR) systems for improved data retrieval.
  • Coordinated communication between patients and medical staff, streamlining information flow and improving service delivery.
  • Implemented office procedures that enhanced workflow efficiency in daily operations.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Maintained current and accurate medical records for patients.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Helped patients complete necessary medical forms and documentation.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Enhanced office productivity by handling high volume of callers per day.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Improved office organization by maintaining accurate patient records and filing systems.
  • Managed high call volumes with professionalism, efficiently handling inquiries and relaying messages to relevant staff members.
  • Placed new supply orders, managed inventory and restocked clerical spaces.

Education

Associate of Applied Science - Medical Administration

Rasmussen University
Bismarck, ND
09-2010

High School Diploma -

Mandan High School
Mandan, ND
05-1995

Skills

  • Teamwork and collaboration
  • Multitasking and organization
  • Data entry
  • Administrative support
  • Database management
  • Driven and outgoing
  • Documentation management
  • Community outreach
  • Multi-line phone systems
  • Excel spreadsheets
  • Professional and mature
  • Filing and data archiving

Timeline

Women's Way Program Assistant

Western Plains Public Health
04.2023 - Current

Medical Assistant/Receptionist

Northland Pace
10.2010 - 04.2023

Associate of Applied Science - Medical Administration

Rasmussen University

High School Diploma -

Mandan High School

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