Summary
Overview
Work History
Education
Skills
Languages
Languages
Timeline
Generic

Leah Jenq

Parrish,FL

Summary

Bakery Clerk with 4 years of retail experience. Accustomed to keeping orderly and tidy work areas, kitchen work stations and retail display cases. Possesses outstanding customer service skills and innovative decorating techniques. Is open to new experiences and learning new skills. Friendly and gets along with other associates.

Overview

2
2
years of professional experience

Work History

Bakery Clerk

Publix Bakery
07.2022 - Current
  • Checked expiration dates and rotated products to verify freshness and avoid spoilage.
  • Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
  • Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Helped train new employees on proper baking techniques, equipment usage, and customer service best practices.
  • Ensured compliance with food safety regulations by maintaining a clean and organized workspace at all times.
  • Communicated effectively with store management regarding bakery operations, addressing potential issues proactively before they escalated into larger problems.
  • Decorated and merchandised quality bakery goods to build business reputation and revenue base.
  • Developed strong relationships with regular customers, fostering loyalty and repeat business for the bakery department.
  • Recommended new bakery items to customers based on taste preferences, building rapport and boosting sales.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Developed strong rapport with customers and created positive impression of business.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Front Service Clerk

Publix
07.2022 - Current
  • Enhanced customer satisfaction by providing efficient and friendly front-end services.
  • Assisted customers with locating desired products within the store, enhancing their overall shopping experience.
  • Exceeded customer expectations with attentive service while managing multiple tasks simultaneously during busy periods.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Assisted in maintaining a clean and organized store environment for optimal shopping experiences.
  • Advised guests about available products and services to meet individual needs.
  • Collaborated effectively with team members across various departments to streamline daily operations and improve overall performance metrics.
  • . Demonstrated strong attention-to-detail when scanning products at the register, reducing errors that would impact inventory accuracy.
  • Contributed to the achievement of sales goals by promoting store''s loyalty program to customers.
  • Delivered prompt service at checkout, reducing customer wait times.
  • Improved store appearance by restocking shelves, rotating products, and removing expired items regularly.

Education

Associate of Arts -

State College of Florida, Manatee-Sarasota
Bradenton, FL
05.2026

High School Diploma -

Parrish Community High School
7505 Fort Hamer Rd, Parrish, FL 34219
05.2024

Skills

    • Customer Service
    • Food Preparation
    • Bakery equipment knowledge
    • Food handling safety
    • Flexible Schedule
    • Punctual and Reliable
      • Cleanliness standards
      • Stocking and Shelving
      • Cash Handling
      • Customer Satisfaction
      • Food Safety
      • Workplace Safety

Languages

I am fluent in Chinese.

Languages

Chinese (Mandarin)
Native or Bilingual

Timeline

Bakery Clerk

Publix Bakery
07.2022 - Current

Front Service Clerk

Publix
07.2022 - Current

Associate of Arts -

State College of Florida, Manatee-Sarasota

High School Diploma -

Parrish Community High School

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Leah Jenq