Leah Jonkers
Boonville,MO
Summary
Accomplished Hospitality Revenue Manager with a proven track record at Caesars Entertainment, adept in leveraging analytical tools for strategic pricing decisions, leading to revenue growth. Detail-oriented individual with exceptional communication and project management skills. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
18
18
years of professional experience
Work History
Hospitality Revenue Manager
Caesars Entertainment
07.2018 - 08.2024
- Utilized analytical tools to identify trends and inform strategic decision-making processes related to pricing.
- Increased revenue by implementing effective pricing strategies and monitoring market trends.
- Incorporated feedback from each property into pricing strategy adjustments, enhancing overall property satisfaction while maximizing revenues.
- Collaborated with sales and marketing teams to develop targeted campaigns for revenue growth.
- Assisted in budget development processes, ensuring alignment with company-wide revenue goals and objectives.
Hotel and Valet Manager
Isle of Capri Casinos (Caesars Entertainment)
08.2010 - 05.2018
- Managed hotel operations for seamless functioning, ensuring high levels of efficiency and guest satisfaction.
- Hired and trained new employees, demonstrating best methods for serving guests.
- Regularly analyzed guest feedback data to identify and address areas where improvements could be made, resulting in consistently high customer satisfaction ratings.
- Conducted regular staff performance evaluations, identifying areas for improvement and providing constructive feedback.
- Established a positive work culture that promoted teamwork, collaboration, and employee morale.
Hotel Front Desk Clerk
Isle of Capri Casinos (Caesars Entertainment)
07.2008 - 07.2010
Casino Cage Cashier
Isle of Capri Casinos (Caesars Entertainment)
09.2006 - 06.2008
Education
English And Education - Bachelor, Not Completed
University of Amsterdam
The NetherlandsSkills
- Proficient in Microsoft Office
- Excellent Written and Verbal Communication
- Adaptability and Flexibility
- Prioritizing and Planning
- Leadership and Decision Making
- Problem Solving and Time Management
Affiliations
- David Barton Elementary PTA - Vice President, 2023-2025
- David Barton Elementary PTA - Secretary, 2022-2023
Timeline
Hospitality Revenue Manager
Caesars Entertainment
07.2018 - 08.2024
Hotel and Valet Manager
Isle of Capri Casinos (Caesars Entertainment)
08.2010 - 05.2018
Hotel Front Desk Clerk
Isle of Capri Casinos (Caesars Entertainment)
07.2008 - 07.2010
Casino Cage Cashier
Isle of Capri Casinos (Caesars Entertainment)
09.2006 - 06.2008
English And Education - Bachelor, Not Completed
University of Amsterdam
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