Leah Joyce
Dover
Summary
Dynamic leader with extensive experience at Water Country, adept at managing over 25 lifeguards and ensuring compliance with safety standards. Proven expertise in emergency response and customer service, leveraging strong communication and problem-solving skills to enhance team performance and guest satisfaction. Skilled in first aid administration and fostering a collaborative work environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Headguard
Water Country
07.2024 - 07.2025
- Managed 25+ lifeguards in one of the three sections of the park.
- Lifeguards direct supervisor, overseeing lunches, labor law compliance, and standardized performance.
- Played a key role in preseason preparation, daily opening, operation, and closing of the park.
- Managed direct guest interaction and guest service, as well as the primary responder to incident and injury response.
Lifeguard
Colby-Sawyer College
09.2024 - 01.2025
- Ensured safety for fellow students and guests in the pool.
- Maintained general pool area cleanliness and monitored for safe chemical balance.
- Utilized training from previous Lifeguard job to maintain safety and cleanliness standards.
Lifeguard Trainer
Water Country
05.2024 - 07.2024
- Ensured safety for fellow students and guests in the pool.
- Maintained general pool area cleanliness and monitored for safe chemical balance.
- Utilized training from previous Lifeguard job to maintain safety and cleanliness standards.
Sales Associate
Plato's Closet
01.2024 - 05.2024
- Operated POS system and customer transactions.
- Responsible for evaluating, pricing, and organizing donated inventory based on the store's guidelines and needs.
- Contributed to daily store maintenance and cleanliness.
Lifeguard
Water Country
05.2022 - 08.2023
- Responsible for maintaining guest safety by monitoring pool and slide areas while being prepared to respond to emergencies.
- Trained in CPR, Rescue Breathing, and First Aid, along with water rescue procedures in both shallow and deep water.
- Enforced park rules while promoting a welcoming and safe environment for guests.
Education
High School Diploma -
Dover High School
Dover, NH06-2024
Bachelor of Science - Nursing
Colby-Sawyer College
New London, NH05-2028
Skills
- Integrity and trustworthiness
- Team management
- Incident reporting
- De escalation tactics
- Verbal and written communication
- Emergency response
- Radio communication
- First aid administration
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Excellent communication
- Critical thinking
Certification
- CPR Certified
- First Aid Certified
Timeline
Lifeguard
Colby-Sawyer College
09.2024 - 01.2025
Headguard
Water Country
07.2024 - 07.2025
Lifeguard Trainer
Water Country
05.2024 - 07.2024
Sales Associate
Plato's Closet
01.2024 - 05.2024
Lifeguard
Water Country
05.2022 - 08.2023
High School Diploma -
Dover High School
Bachelor of Science - Nursing
Colby-Sawyer College
Similar Profiles
Eleanor ThibaultEleanor Thibault
Lifeguard at Water CountryLifeguard at Water Country
Kate ConwayKate Conway
Retail Worker at Water CountryRetail Worker at Water Country
Marley FrigonMarley Frigon
Admissions at Water CountryAdmissions at Water Country
Alysia JonesAlysia Jones
Home Health Aide at Katrix Home Care & Concierge ServicesHome Health Aide at Katrix Home Care & Concierge Services
Alexis CobbAlexis Cobb
BOH Line Cook/FOH Server at Johnson BBQBOH Line Cook/FOH Server at Johnson BBQ