Practical Headguard with well-honed supervisory skills. Certified in CPR and AED. Reliable and safety-minded with exceptional customer service when assisting guests. Remains poised and grounded in stressful situations.
Overview
3
3
years of professional experience
4
4
Certification
Work History
City Headguard
Albuquerque Aquatics
07.2021 - Current
Administers first aid in the event of injury and rescues swimmers in distress or danger of drowning
Supervised daily pool maintenance tasks including chemical testing, filter cleaning, and equipment checks for optimal performance.
Mentored new lifeguards, sharing best practices for maintaining safety standards and building strong teamwork skills.
Ensured safety of all patrons by vigilantly monitoring pool activities and enforcing rules consistently.
Enhanced team efficiency by implementing rigorous training programs and performance evaluations.
Reduced incident rates through proactive risk assessments and timely implementation of preventive measures.
Increased patron satisfaction by promptly addressing concerns and providing exceptional customer service.
Maintained clean and safe facilities through diligent inspection routines and prompt reporting of maintenance issues.
Developed strong relationships with community members, promoting a welcoming atmosphere for all pool users.
Conducted comprehensive staff training sessions, emphasizing emergency response procedures and customer service skills.
Organized water safety education programs for community members of all ages to promote responsible swimming habits.