Leah Knoebel
Phoenix,AZ
Summary
Accomplished Transporter at HonorHealth, adept in patient transport and customer service, showcasing professionalism and ethics. Excelled in maintaining cleanliness and safety, enhancing patient care through effective collaboration with healthcare teams. Proven track record in improving patient satisfaction and minimizing wait times, leveraging advanced navigation and patient lifting skills. Friendly Transporter offering safe driving record and positive attitude. Promoting more than two years in the patient industry sector. Known for adaptability and resourcefulness. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Transport position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Transporter
HonorHealth
02.2022 - Current
- Warmly greeted patients and visitors and made each feel welcome.
- Developed strong working relationships with customers and coworkers through effective communication skills, contributing to a positive work atmosphere for all parties involved in the transportation process.
- Maintained cleanliness of transport equipment to minimize infection risk for patients and staff.
- Assisted patients in moving out of beds, wheelchairs, stretchers, or medical transport vans.
- Maintained strong professional relationships with colleagues across various departments, promoting teamwork for efficient patient care delivery.
- Collaborated with CNAs, nurses, and physicians to maintain stability during transport and facilitate event-free transport.
- Communicated with patients, family members and healthcare staff to coordinate transportation schedules.
- Assisted with lifting and handling patients using appropriate patient safety equipment such as lift swings, stand-up lifts and overhead lifts.
- Used wheelchairs, stretchers and movable beds to move patients between hospital locations.
- Provided physical support to patients through diverse types of mobility assistance.
Front Desk Receptionist
Cookies N Clean
06.2023 - 08.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Developed strong working relationships with team members, fostering a positive work environment.
- Completed all tasks in compliance with company policies and procedures.
Food Runner
El Encanto Dos
06.2018 - 01.2022
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Collaborated well with other food runners to deliver orders accurately.
- Delivered correct food items to tables according to order documentation.
- Greeted customers and provided outstanding customer service.
- Cleared tables immediately after guests left in preparation for next party.
- Garnished dishes and quickly delivered items to customers, minimizing wait times.
Education
Associate of Arts - Nursing
Maricopa Community Colleges - Paradise Valley Community College
Phoenix, AZ12.2024
No Degree - Nursing
Northern Arizona University
Online12.2024
Skills
- Advanced Navigation Skills
- Customer Service
- Patient Transport
- Bedside manner
- Professionalism and Ethics
- Basic Life Support Certification
- Patient Escorting
- Equipment moving
- Safety Protocols
- Patient Lifting
- Medical Equipment Transport
Timeline
Front Desk Receptionist
Cookies N Clean
06.2023 - 08.2023
Transporter
HonorHealth
02.2022 - Current
Food Runner
El Encanto Dos
06.2018 - 01.2022
Associate of Arts - Nursing
Maricopa Community Colleges - Paradise Valley Community College
No Degree - Nursing
Northern Arizona University