Leah Kowalasky
Middlebury,CT
Summary
Experienced sales specialist highly effective at achieving sales goals on a consistent basis in competitive, fast-paced sales environments by applying exceptional verbal and written communication strengths along with detailed knowledge of company products and deep customer relations expertise.
Overview
5
5
years of professional experience
Work History
Retail Sales Specialist
Staples
Watertown, CT
06.2024 - Current
- Monitored sales performance against targets set by management team
- Analyzed customer feedback data to identify areas of improvement within the store (NPS)
- Provided training support for new employees on sales techniques and operational procedures
- Provided coaching and mentoring support for employees seeking assistance in meeting personal or professional objectives
- Evaluated existing methods of communication between departments and identified opportunities for improvement through Zipline.
Sales Specialist
Staples
Willimantic, CT
07.2021 - Current
- Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion
- Provided customers with helpful information regarding products and services.
Camp Counselor
Region 15 Middlebury/Southbury Parks & Recreation
Middlebury, CT
05.2019 - 08.2023
- Mentored athletes on the importance of sportsmanship and teamwork
- Encouraged good sportsmanship among players through positive reinforcement techniques
- Enforced discipline and policies to protect safety of recreational activity participants.
Education
Bachelor of Science Biology -
ECSU
05.2024
Skills
- Relationship Building
- Inventory Coordination
- Team Collaboration
- Dependable and Responsible
- Organization and Time Management
- Computer Skills
- Community Service
- Observational Studies- Field Work
- Data Entry/Validation
Timeline
Retail Sales Specialist
Staples
06.2024 - Current
Sales Specialist
Staples
07.2021 - Current
Camp Counselor
Region 15 Middlebury/Southbury Parks & Recreation
05.2019 - 08.2023
Bachelor of Science Biology -
ECSU
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