Summary
Overview
Work History
Education
Skills
Timeline
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Leah Lacina

Leah Lacina

Saint Paul,MN

Summary

Dynamic and detail-oriented communications professional with a Bachelor’s degree in Communications and Media from the University of Minnesota. Proven ability in media relations, content creation, and administrative support. Adept at managing multiple tasks and deadlines, with a strong track record of enhancing organizational communication and customer service.

Overview

5
5
years of professional experience

Work History

Communicative Administrative Assistant CM

Placement Partners
Edina, MN
06.2023 - Current
  • Served as a key point of contact, facilitating seamless communication between a team of Case Managers, clients, and external health providers.
  • Ensured efficient workflow by maintaining organized filing systems and managing documentation with a focus on accuracy and accessibility.
  • Developed and nurtured external relationships with health providers and county officials, enhancing collaboration and service delivery.
  • Coordinated the exchange of important documents, including service agreements and assessments, demonstrating strong organizational and communication skills.

Front Desk Agent

First Services Residential
Minneapolis, Minnesota
09.2019 - 06.2023
  • Acted as a primary communication hub, managing daily interactions with residents and vendors to address needs and resolve issues promptly.
  • Facilitated effective communication by sending out mass emails to the community, ensuring residents were informed about important updates and events.
  • Coordinated with external vendors and internal teams, maintaining clear and professional communication to streamline services and address resident requests.
  • Provided exceptional customer service at the front desk, handling inquiries and administrative tasks with a focus on clarity and efficiency.

Intern

Hubbard Broadcasting
Saint Paul, Minnesota
05.2021 - 09.2021
  • Edited and produced audio and video content for digital platforms, enhancing media presence.
  • Assisted with live production and set design, ensuring smooth execution of broadcast activities.
  • Utilized ENPS for data management and developed strong communication and time management skills.

Education

Communications

University of Minnesota - Twin Cities
Minneapolis, MN
05-2023

Skills

  • Verbal and Written Communications
  • Content Development
  • Multiple Media platforms
  • Internal and External relations
  • Editing and proofreading
  • Data entry
  • Analytic tools
  • Time management
  • Organization
  • Task completion
  • Friendly, Positive Attitude
  • Conflict Resolution
  • Microsoft Suite
  • Adobe suite

Timeline

Communicative Administrative Assistant CM

Placement Partners
06.2023 - Current

Intern

Hubbard Broadcasting
05.2021 - 09.2021

Front Desk Agent

First Services Residential
09.2019 - 06.2023

Communications

University of Minnesota - Twin Cities

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Leah Lacina