Leah Lahr
Wailuku,HI
Summary
With many years as a professional server, I have obtained a well rounded skill set. I am a natural leader, exceptional work ethic, dependable, and ambitious to create a life and career I love. I have also been in the customer service industry my whole working career and I have very strong interpersonal communication skills and enjoy connecting and interacting with others. I am friendly and understand how to anticipate customer needs to facilitate enjoyable dining experiences.
Overview
14
14
years of professional experience
Work History
DINNER SERVER
FUEGO ARGENTINA STEAKHOUSE
Kahului, HI
12.2022 - Current
- Delivered outstanding service with a friendly demeanor, contributing to positive guest feedback.
- Serving unique crafted cocktails, appetizers, specialty entrees, steaks from the grill and delicious deserts.
- Providing a genuine dining experience through steps of service. Responsible for proper service of alcohol, cash handling, cleanliness of the restaurant.
- Trained new hires on restaurant protocols and procedures, leading to their successful integration into the team.
SERVER
LAVA ROCK BAR & GRILL
Kihei, HI
01.2022 - 11.2022
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Worked with Aloha POS system to place orders, manage bills.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
DINNER SERVER/BARTENDER
JACKIE REY'S
Kailua-Kona, HI
08.2020 - 07.2022
- Enhanced customer satisfaction by providing attentive and efficient dinner service.
- Wine knowledge and service of hand crafted cocktails, island inspired entrees, locally baked deserts
- Mastered menu knowledge to confidently answer guest inquiries and make personalized recommendations.
- Anticipated guest needs by refilling drinks proactively and offering additional items when appropriate, elevating overall dining experience quality.
MANAGER, ASST. MANAGER, STYLIST
GREAT CLIPS
Saint Louis Park, MN
01.2010 - 06.2020
- Effective communication and connection is a must in the salon
- Managing a team of 8-10 stylists, organizing and leading salon meetings, training new stylist through the organizations training curriculum, creating bi-weekly schedules
- Providing in depth consultation about the service requested and desired outcome, performing professional salon services, product recommendations, knowledge and sales
- Continuing education for current trends and licensure.
Education
Cosmetology -
Century College
01.2008
General -
Kimball High School
01.2005
Skills
- Guest connections
- Strong Work Ethic
- Team player
- Diverse food and beverage knowledge
- Current food handlers card (Maui)
- Maui County liquor card
- CPR Certified
Professional References
- Nicholas S., GM, Fuego Argentinean Steakhouse, (808)633-4436
- Misha, GM Lava Rock Bar & Grill. (808)727-2521
- Paul Streiter, Former Restaurant owner/manager, Jackie Reys Ohana Grill (808)895-1517
Timeline
DINNER SERVER
FUEGO ARGENTINA STEAKHOUSE
12.2022 - Current
SERVER
LAVA ROCK BAR & GRILL
01.2022 - 11.2022
DINNER SERVER/BARTENDER
JACKIE REY'S
08.2020 - 07.2022
MANAGER, ASST. MANAGER, STYLIST
GREAT CLIPS
01.2010 - 06.2020
Cosmetology -
Century College
General -
Kimball High School