Summary
Overview
Work History
Education
Skills
Certification
Volunteer work
Timeline
Generic

Leah Leonard

Redford,MI

Summary

Detail-oriented customer service/administrative professional with 4 years of hands-on experience. I'm Looking for an opportunity to develop skills. A team player with the ability to work Independently. Excellent interpersonal skills and experience with conflict resolution to de-escalate issues. Great energy and patience to keep the environment comfortable and welcoming.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Athlete Sales Associate

Nike Factory Store
07.2023 - Current
    • Promoted company programs for warranty sales and seasonal promotions to boost sales.
    • Processed customer payments and bagged items to complete buying experience.
    • Greeted customers pleasantly when each entered store and offered assistance for any buying needs.
    • Interacted with customers to provide information on different features regarding apparel and sports equipment.
    • Achieved personal and store sales goals by applying sound customer service and sales protocol.
    • Ticketed items with pricing and mark-downs and restocked sales floor according to merchandising plan.
    • Communicated merchandise needs, pricing concerns and operations problems to management for problem resolution.

Receptionist

Body Mylk
04.2022 - 06.2023
  • Cleaned appliances used before and after each client
  • Set up treatment rooms for client depending on service being provided
  • Manage schedule/correct errors
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Corresponded with clients through email, telephone, or postal mail.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.

Sales Associate/cashier

Kids Footlocker
10.2019 - 04.2022
  • Provides customer service to exceed customer needs
  • Create safe environment for customers
  • Provide customers with good impression of store
  • Work with register(card and cash)
  • Performed duties to keep cash wrap clean
  • Process returns and exchanges
  • Promote sale of product

Education

Bachelor of Science - Public Health

Wayne State University
Detroit, MI
05.2025

Associate of Applied Science - Radiologic Technologist

Dorsey College
Dearborn, MI
05.2025

High School Diploma -

Cass Technical High School
Detroit, MI
06.2021

Skills

  • Greeting and Seating Clients
  • Tech-Savvy
  • Organization skills
  • Hard worker
  • Professional
  • Responsible
  • Fast learner
  • Time management
  • A supportive team player
  • Experience in word, docs, and excel
  • Verbal and Written Communication
  • Customer/Client Relations

Certification

Basic Life Support provider, AHA(2023)

Volunteer work

  • Volunteer with Meals on Wheels(2019)
  • Volunteer at JNAP fundraisers for the kids(2020)
  • Volunteer with Gleaners (Mercado food distribution)(2022-23)
  • Volunteer at Sanctuary Farm(2023)

Timeline

Athlete Sales Associate

Nike Factory Store
07.2023 - Current

Receptionist

Body Mylk
04.2022 - 06.2023

Sales Associate/cashier

Kids Footlocker
10.2019 - 04.2022

Bachelor of Science - Public Health

Wayne State University

Associate of Applied Science - Radiologic Technologist

Dorsey College

High School Diploma -

Cass Technical High School

Similar Profiles

CREATE PROFILE
Leah Leonard