Leah Le Vine
Selden,New York
Summary
Friendly and reliable with a positive attitude and excellent customer service skills. Understands the importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating a welcoming atmosphere and ensuring customer satisfaction.
Bringing positive attitude and excellent multitasking abilities. Knowledge of food service operations and adept at quickly learning menu items and delivering orders efficiently. Committed to providing exceptional service and ensuring customer satisfaction.
Overview
3
3
years of professional experience
Work History
Service Associate/Assignment Manager
Ralphs Italian Ices
03.2022 - Current
- Managed customer issues and enhanced satisfaction by matching optimal solutions to individual customer needs.
- Provided accurate answers and solutions to customer concerns, inquiries and complaints.
- Handled high-volume calls, effectively addressing customer needs while maintaining professionalism.
- Organized and detail-oriented with a strong work ethic.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
Hostess/Food Runner
Capellini Trattoria Pizzeria
01.2024 - 08.2024
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
- Promoted teamwork among front-of-house and back-of-house staff, fostering a positive work environment.
Cashier
ShopRite
01.2025 - Current
- Greeted customers entering the store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Built relationships with customers to encourage repeat business.
Education
Associate of Arts - Early Childhood Education
Suffolk County Community College
Selden, NY12-2025
High School Diploma -
Newfield Highschool
Selden, NY06-2024
Skills
- Customer service
- Work ethic and integrity
- Patience and empathy
- Cleaning and sanitizing
- Time management skills
- Team leadership
- Effective multitasking
- Quick learner
Timeline
Cashier
ShopRite
01.2025 - Current
Hostess/Food Runner
Capellini Trattoria Pizzeria
01.2024 - 08.2024
Service Associate/Assignment Manager
Ralphs Italian Ices
03.2022 - Current
Associate of Arts - Early Childhood Education
Suffolk County Community College
High School Diploma -
Newfield Highschool
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