Leah Linh
Minneapolis,MN
Summary
Reliable Barista quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
3
3
years of professional experience
Work History
Starbucks Barista
Target
Richfield , MN
07.2022 - Current
- Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Described menu items to customers and suggested products based on stated preferences.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Customized drink orders based on customer requests, demonstrating flexibility and attention to detail.
- Received and accurately processed customer payments.
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
- Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Maintained a clean and organized work environment, including cleaning coffee machines, countertops, and seating areas.
- Addressed and resolved customer concerns to maintain brand loyalty.
- Recognized by management for providing exceptional customer service.
- Assisted with customer requests and answered questions to improve satisfaction.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Restocked self-service area with sweeteners, stir sticks and coffee cup sleeves.
- Memorized official and off-menu coffee and tea preparations.
Education
High School Diploma -
Burnsville High School
Burnsville, MN06-2023
Skills
- Cooking
- Speedy and efficient
- Exceptional customer service
- Time management
- Safe food handling practices
- Cleanliness
- Team player
- Active listener
- Solid problem solver
- Safe food handling
- Clear communication
- Order taking
- Problem-solving
- Verbal and written communication
- Multitasking and organization
- Workflow management
Timeline
Starbucks Barista
Target
07.2022 - Current
High School Diploma -
Burnsville High School