Ajani Edwards
Tampa,FL
Summary
Outgoing, hard worker with experience performing complex assembly tasks in a fast-paced environment. Skilled at delivering complex projects on or ahead of schedule Fast learner Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee.
Friendly team player dedicated to working wherever position the business needs me to help out with. Fast learner and adapter to new circumstances and challenges. Works well under pressure and in fast-paced settings.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
Work History
Starbucks Barista
Aramark
Nashville, TN
09.2022 - 04.2023
- Helping out others wherever I was needed, working at register, food, hot bar, cold bar, restocking, ect..
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Maintained regular and consistent attendance and punctuality.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Minimized spoilage with proper use of first-in-first-out stock procedures.
Bojangles crew member
Aramark
Nashville, TN
04.2023 - 04.2023
- Worked well with teammates and accepted coaching from management team.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
- Kept kitchen, counter and dining areas cleaned and sanitized.
Pizza Hut Team Member
Aramark
Nashville, TN
09.2022 - 03.2023
- Responsible for helping out wherever assistance was needed
- Started on the register, transitioned to a cook.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
- Operated register to process payments and collect cash payment for order totals.
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
- Cultivated warm relationships with regular customers.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Prepared food orders, cooking on grill and operating fry station.
- Greeted guests pleasantly and answered menu questions.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Served food and beverages promptly with focused attention to customer needs.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Office Manager
Kai Collaborated
Tampa, FL
05.2022 - 08.2022
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Managed office operations while scheduling appointments for department managers.
- Coordinated special projects and managed schedules.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Education
No Degree - Health Science
Tennessee State University
Nashville, TNHigh School Diploma -
Jesuit Highschool
Tampa, FL 08.2018 - 05.2022
Skills
Soft selling
Beverage preparation
Exceptional customer service
Menu memorization
Performance improvement
Food preparation and safety
Ordering procedures
Retail management
Excellent memory
Sales expertise
Adaptive and creative
Hospitality service expertise
Opening and closing duties
Professional demeanor
Friendly and outgoing
Cash Handling
New hire training
Timeline
Bojangles crew member
Aramark
04.2023 - 04.2023
Starbucks Barista
Aramark
09.2022 - 04.2023
Pizza Hut Team Member
Aramark
09.2022 - 03.2023
Office Manager
Kai Collaborated
05.2022 - 08.2022
High School Diploma -
Jesuit Highschool
08.2018 - 05.2022
No Degree - Health Science
Tennessee State University