Leah Marcum
Pinsonfork,KY
Summary
Highly motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional time management abilities. adapt to working effectively unsupervised and quickly at mastering new skills and devoted to giving every job my best.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Manager
The Castle Jewelry
Pikeville , KY
2024.02 - Current
- Provided support for customers when needed, answering questions about product features and capabilities.
- Maintained accurate records of all transactions between customers and company representatives.
- Analyzed customer data to identify them and their preferences.
- Delivered sales presentations focused on offerings and unique advantages over competitors.
- Cultivated strong professional relationships with customers and key clients to drive long-term business development.
Sales Associate
Harbor Freight
Pikeville , Kentucky
2023.11 - 2024.02
- Handled customer complaints in a professional manner.
- Maintained cleanliness of store environment including floors, windows, displays.
- Processed transactions using a point-of-sale system.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Processed credit card transactions quickly and securely.
- Greeted customers and provided exceptional customer service.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Sales Associate
Big Lots
Pikeville , KY
2023.07 - 2023.11
- Maintained cleanliness of store environment including floors, windows, displays.
- Greeted customers to determine wants or needs.
- Prepared merchandise for purchase or rental.
- Bagged or packaged purchases.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Placed special orders or called other stores to find desired items.
Sales Associate
Dollar Tree
Pikeville , KY
2023.06 - 2023.08
- Upsold additional items based on customer interests and needs.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Assisted customers with product selection, sizing and styling.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
Student Services Assistant
university of pikeville
Pikeville , KY
2022.09 - 2023.06
- Responded to inquiries from students concerning academic policies and procedures.
- Collaborated with staff members from other departments on projects related to student services.
- Compiled data for reports related to student services programs.
Education
High School Diploma -
Belfry High School
Belfry, KY2022-06
Associate of Applied Science - Criminal Justice
University of Pikeville
Pikeville, KYSkills
- Sales Planning
- Strategic Planning
- Sales and market development
- Product Knowledge
- Relationship Building
- Lead Generation
- Key Account Management
Certification
- Certification in Microsoft PowerPoint, excel, and Word.
References
References available upon request.
Timeline
Sales Manager
The Castle Jewelry
2024.02 - Current
Sales Associate
Harbor Freight
2023.11 - 2024.02
Sales Associate
Big Lots
2023.07 - 2023.11
Sales Associate
Dollar Tree
2023.06 - 2023.08
Student Services Assistant
university of pikeville
2022.09 - 2023.06
High School Diploma -
Belfry High School
Associate of Applied Science - Criminal Justice
University of Pikeville
- Certification in Microsoft PowerPoint, excel, and Word.
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