Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
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Leah Marks

Fairbanks,AK

Summary

Experienced Guide with background in providing high-quality tours and educational experiences. Possess thorough knowledge of local history, culture, and ensuring memorable experience for guests. Demonstrate strong interpersonal skills, ability to interact with diverse groups effectively and passion for sharing knowledge.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Seasonal Guide

Riverboat Discovery
Fairbanks, AK
08.2018 - 09.2024
  • Behind-the-scenes cleaning, stocking, packaging, and keeping sales/restock count.
  • On stage, involved greeting guests and providing important information. Handing out and preparing snacks and drinks, and assisting at the registers. Providing guests with a half-hour guided presentation from a memorized and personalized script on Alaska Native history.
  • Post-tour duties involve answering questions and taking pictures. Occasional work in other areas of the company: reservations, retail, dining hall, kitchen, village hand, grounds crew, and deckhand.
  • Extensive customer service and stage performance in a fast-paced work environment.

Cashier

Chartwells Schools Dining Services
Fairbanks, AK
02.2024 - 04.2024
  • Greeting guests and working register at Dine 49.
  • Table bussing and restocking.

Substitute Teacher, K-12

Bering Strait School District
Shaktoolik, AK
04.2023 - 05.2023
  • Assisted with classroom instruction, following lesson plans and providing additional support to students.
  • Provided feedback to teachers on student behavior and performance in the classroom.
  • Monitored classrooms, ensuring that all students were safe and adhering to school rules.
  • Collaborated with other staff members to ensure a positive learning environment for students.

Retail(Subway and Panda Express)

Aramark
Bellingham, WA
09.2022 - 03.2023
  • Serving food, working the dish pit, and register at both Panda Express and Subway through Aramark.
  • Customer service.

Education

Bachelor of Arts - English Literature

University of Alaska Fairbanks
Fairbanks, AK
05-2026

Skills

  • Strong leadership
  • Script Creation
  • Public Speaking
  • Training and mentoring
  • Answering client questions
  • Customer Service
  • Working with Diverse People
  • Cash Register Operation
  • Quick Learner
  • Fast-Paced Environment
  • Time management proficiency
  • Food and Safety Standards
  • Cleaning and sanitation
  • Interpersonal Skills
  • Lesson Plan Implementation
  • Adaptable
  • Classroom Organization

Certification

  • Gold Standard Leadership Training Certificate
  • Alaska & Washington Food Workers Cards

Accomplishments

  • Employee of Every Other Month from Riverboat Discovery 24'

Timeline

Cashier

Chartwells Schools Dining Services
02.2024 - 04.2024

Substitute Teacher, K-12

Bering Strait School District
04.2023 - 05.2023

Retail(Subway and Panda Express)

Aramark
09.2022 - 03.2023

Seasonal Guide

Riverboat Discovery
08.2018 - 09.2024

Bachelor of Arts - English Literature

University of Alaska Fairbanks

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Leah Marks