Leah McGee
Grants Pass,OR
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Cleaning Crew Member
Cleaning Solutions
04.2023 - Current
- Used time management and efficient cleaning methods to meet deadlines.
- Maintained a safe working environment through the careful use of equipment and adherence to safety protocols.
- Demonstrated attention to detail while performing thorough cleaning services for optimal customer satisfaction.
- Collaborated effectively with other crew members for efficient completion of assigned tasks.
Student Instructor
Brigham Young University-Idaho
09.2020 - 07.2021
- Served as a mentor for struggling students, offering additional support and guidance both inside and outside the classroom setting.
- Developed and implemented engaging lesson plans that incorporated multimedia elements for increased student interest and retention.
- Assessed student progress regularly, providing timely feedback and adjusting instruction as needed to maximize success.
Temporary Drive Examiner
Oregon Department Of Transportation
06.2019 - 09.2019
- Provided clear explanations of decisions made during examinations, enhancing the costumer service experience.
- Monitored students during tests, giving clear and timely communication and feedback.
- Contributed positively to the team by consistently demonstrating professionalism and integrity in the role of Drive Examiner.
Office Manager
Turning Point Physical Therapy
04.2017 - 12.2018
- Provided exceptional customer service when addressing patient inquiries or concerns.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each day.
- Handled sensitive information with discretion, maintaining confidentiality of patient documents and personnel records.
- Maintained professional demeanor by staying calm when addressing unhappy or angry patients.
Education
Bachelor of Science - American Government Education
Brigham Young University - Idaho
Rexburg, ID04.2024
High School Diploma -
Grants Pass High School
Grants Pass, OR06.2014
Skills
- Basic maintenance tasks
- Adherence to safety protocols
- Customer Service
- Crew Management
- Staff Training and Development
- Verbal and written communication
- Cash handling and management
- Complex Problem-Solving
- Proficient in scheduling software
Certification
Certified as a QPR Gatekeeper for suicide prevention
Languages
Spanish
Limited Working
Timeline
Cleaning Crew Member
Cleaning Solutions
04.2023 - Current
Student Instructor
Brigham Young University-Idaho
09.2020 - 07.2021
Temporary Drive Examiner
Oregon Department Of Transportation
06.2019 - 09.2019
Office Manager
Turning Point Physical Therapy
04.2017 - 12.2018
Bachelor of Science - American Government Education
Brigham Young University - Idaho
High School Diploma -
Grants Pass High School