Summary
Overview
Work History
Education
Skills
Timeline
Generic

Leah McMillan

Des Moines,IA

Summary

Dependable and detail-oriented professional with experience in retail operations, customer service, and department management. Skilled in organization, communication, inventory management, and supporting daily operations in fast-paced environments. Seeking a stable remote position with opportunities for growth and continued professional development.

Overview

4
4
years of professional experience

Work History

Fine Jewelry Manager

Sears
Des Moines
10.2013 - 05.2014
  • Managed daily operations of the jewelry department and assisted customers with fine jewelry purchases
  • Sized customers for rings and coordinated jewelry cleaning, repairs, and resizing services
  • Promoted warranties and protection plans to support department sales goals
  • Maintained inventory accuracy and ensured high-value merchandise remained secure and organized
  • Opened and closed registers, balanced cash drawers, and secured nightly deposits in the vault
  • Provided manager overrides and assisted with transaction approvals and loss prevention situations

Lands End sales coordinator

Lands End
Des Moines, Iowa
03.2011 - 10.2013
  • Assisted customers with clothing selection, sizing, fitting rooms, returns, and online orders
  • Maintained merchandising standards through signage updates, promotional setups, and price changes
  • Supported department sales goals through customer engagement and product recommendations
  • Monitored inventory levels and helped maintain organized stock and sales floor presentation
  • Processed transactions using POS systems and assisted with store credit card applications
  • Supported scheduling and daily operational tasks within the department

Preschool Teacher

America’s Children of Oakmoor
Des Moines, Iowa
05.2010 - 02.2011
  • Provided daily care and structured learning activities for toddlers
  • Maintained a safe, organized, and supportive classroom environment
  • Supported children’s social, emotional, and developmental growth
  • Communicated regularly with parents regarding daily activities and progress

Education

Johnston High School
Johnston, IA

Skills

  • Customer Service, Retail Operations, Cash Handling, Inventory Management, Visual Merchandising, POS Systems, Scheduling, Communication, Organization, Problem Solving, Sales Support, Remote Communication, Team Support, Time Management

Timeline

Fine Jewelry Manager

Sears
10.2013 - 05.2014

Lands End sales coordinator

Lands End
03.2011 - 10.2013

Preschool Teacher

America’s Children of Oakmoor
05.2010 - 02.2011

Johnston High School
Leah McMillan