Leah Mee
Merchandise & Inventory Manager
Santa Rosa,CA
Summary
High-energy Retail Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
Work History
Merchandise & Inventory Manager
Nordstrom Rack
Santa Rosa, CA
2016.09 - Current
- Coached sales associates on product knowledge by using wide variety of training tools.
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
- Onboarded new employees with training and new hire documentation.
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size or type of material.
Service Experience Manager
Nordstrom Rack
San Jose, CA
2013.04 - 2016.07
- Trained and developed employees to improve safety, employee relations and resolve customer issues.
- Helped customers complete purchases, locate items and join reward programs.
Sales Associate
Nordstrom
San Jose, CA
2011.10 - 2013.03
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Education
Associate of Science - Cosmetology
San Jose City College
San Jose, CA 2008.09 - 2010.05
High School Diploma -
Willow Glen High School
San Jose, CA 2004.09 - 2008.06
Skills
Team leadership and coaching
Order management
Product and service sales
Customer Relations
Timeline
Merchandise & Inventory Manager
Nordstrom Rack
2016.09 - Current
Service Experience Manager
Nordstrom Rack
2013.04 - 2016.07
Sales Associate
Nordstrom
2011.10 - 2013.03
Associate of Science - Cosmetology
San Jose City College
2008.09 - 2010.05
High School Diploma -
Willow Glen High School
2004.09 - 2008.06