Leah Muller
Saint Cloud,MN
Summary
Detail-oriented medical professional with a proven track record in conducting comprehensive assessments and collaborating with multidisciplinary teams. Skilled in technical support, thorough documentation, and effective communication. Dedicated to optimizing client outcomes through personalized medical product solutions.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistive Technology Professional
Reliable Medical Supply
01.2025 - 09.2025
- Conducted comprehensive assessments of clients' functional abilities, limitations, and assistive technology needs.
- Worked closely with multidisciplinary teams, including occupational therapists, physical therapists, speech-language pathologists, and physicians, to create holistic care plans.
- Possessed a deep understanding of a wide range of assistive technologies, including mobility devices, communication aids, environmental control systems, adaptive computer software, and more.
- Maintained accurate and detailed records of client assessments, recommendations, and customization processes. Prepare comprehensive reports outlining assessment findings, recommended solutions, and rationale for each case.
DME Specialist / Assistive Technology Professional
Medical by Baby's on Broadway
08.2023 - 01.2025
- Assessed patient needs to recommend appropriate durable medical equipment solutions.
- Coordinated with healthcare providers to ensure timely delivery of medical equipment, including coordination of prior authorizations, appeals, and general documentation.
- Provided fast and accurate communication with patients regarding their referrals, order status, and funding/billing questions.
- Collaborated with the team regarding new software programs and patient portal feedback.
Assistive Technology Specialist
Mercarik
03.2022 - 08.2023
- Assisted clients in selecting appropriate assistive technology to enhance daily living and communication skills.
- Conducted assessments to evaluate individual needs for assistive devices and software solutions.
- Supported implementation and training of assistive technology tools for users and caregivers.
- Provided ongoing technical support, troubleshooting issues with assistive devices and applications.
Education
Communication Sciences And Disorders
St. Cloud State University
St. Cloud, MNSkills
- Insurance billing
- HIPAA compliance
- Product demonstration
- Medical documentation review
- Excellent verbal and written communication
Certification
Assistive Technology Professional (ATP)
Certified: May 2024
RESNA
Timeline
Assistive Technology Professional
Reliable Medical Supply
01.2025 - 09.2025
DME Specialist / Assistive Technology Professional
Medical by Baby's on Broadway
08.2023 - 01.2025
Assistive Technology Specialist
Mercarik
03.2022 - 08.2023
Communication Sciences And Disorders
St. Cloud State University