Josiah Parnell
Angier,NC
Summary
Dedicated Assistive Technology Professional skilled in client-centered assessment, trust-based relationship building, and goal-oriented problem-solving. Proven track record in delivering tailored assistive solutions and navigating complex equipment configurations to elevate client satisfaction and clinical outcomes. Combines deep advocacy for clients with strategic territory ownership to expand referral networks and drive consistent growth across 8 North Carolina counties.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Assistive Technology Professional
Numotion
Apex, North Carolina
10.2024 - Current
- Evaluated client needs to identify optimal assistive technology solutions.
- Collaborated with healthcare professionals to recommend appropriate devices.
- Guided clients through funding processes for assistive devices to enhance accessibility.
- Oversaw final fittings, drive parameter programming, and customized seating adjustments; provided hands-on training to patients and caregivers to ensure safe operation and high satisfaction.
- Performed joint clinical evaluations with therapists to assess clients' mobility, postural support, and home accessibility.
- Established and deepened referral relationships with Physical Therapists, Occupational Therapists, and clinic directors across the Sandhills region of North Carolina
- Maintained updated knowledge through continuing education and advanced training.
Seating Technician/RTS
Numotion
Greensboro, North Carolina
07.2021 - 10.2024
- Delivered and fit CRT, improving quality of life for individuals with complex needs.
- Maintained and repaired complex mobility equipment, enhancing client mobility and independence.
- Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
- Replaced defective components to ensure equipment functionality.
- Collaborated with ATPs to align services with client needs and achieve clinician goals.
- Conducted quality inspections to ensure compliance with industry standards.
- Trained new technicians on equipment handling and safety protocols.
- Provided customer support by addressing inquiries and resolving issues promptly.
Maintenance Technician
Fastenal
High Point, North Carolina
10.2019 - 07.2021
- Performed preventive maintenance tasks to ensure operational efficiency across facilities.
- Diagnosed mechanical issues and executed repairs to minimize downtime.
- Conducted routine inspections on equipment and machinery for optimal performance.
- Utilized hand tools, power tools, and diagnostic equipment for repairs and installations.
- Repaired or replaced faulty electrical components, including wiring, switches, and relays, to restore equipment functionality.
- Replaced defective parts to restore equipment functionality and performance. such as bearings, seals, gears, valves.
- Ensured compliance with safety regulations during all maintenance activities and repairs.
- Maintained accurate records of all maintenance activities performed.
- Documented maintenance activities and equipment status in management systems.
- Streamlined maintenance workflows and processes through collaboration with team members.
- Collaborated with building managers to assess maintenance needs.
- Read and interpreted equipment and work orders to properly perform required maintenance services.
Receiving Forklift Operator
Fastenal
High Point, North Carolina
02.2019 - 10.2019
- Operated forklifts to transport materials efficiently within warehouse areas.
- Inspected shipments for accuracy and damage before unloading.
- Loaded and unloaded trucks, ensuring safe handling of products.
- Unloaded trucks with forklift in compliance with safety standards.
- Inspected incoming shipments for accuracy and quality before processing.
- Received deliveries from vendors, checked for accuracy and placed items in appropriate locations.
- Maintained accurate inventory records using warehouse management systems.
Education
High School Diploma -
Rock Ridge Academy
Oak Ridge, NC06-2019
Skills
- Assistive Technology Assessment: Expert in evaluating complex physical needs, seating positioning, and customized equipment solutions
- Client Assessment & Care: Conducts thorough functional, environmental, and mobility evaluations in clinic and home settings
- Mobility Solutions
- Customer Relationship Management: Skilled in managing client lifecycles, pipeline tracking, and maintaining ongoing patient support
- Territory Ownership: Proven ability to independently manage, schedule, and grow operations across an 8-county region
- Problem Solving: Navigated complex equipment configurations and insurance requirements to deliver solutions that fully satisfied clinician goals and client mobility needs
- Reliability & Execution: Known for dependable follow-through, fast response times, and consistent high-quality delivery
- Relationship Building: Cultivates trust-based, long-term partnerships with PTs, OTs, and Clients
Certification
- RESNA Certified ATP
Timeline
Assistive Technology Professional
Numotion
10.2024 - Current
Seating Technician/RTS
Numotion
07.2021 - 10.2024
Maintenance Technician
Fastenal
10.2019 - 07.2021
Receiving Forklift Operator
Fastenal
02.2019 - 10.2019
High School Diploma -
Rock Ridge Academy