Leah Perry
Clayton
Summary
Results-driven retail sales associate with strong teamwork and time management skills. Known for reliability and punctuality, consistently achieving sales targets and enhancing customer experiences through exceptional service.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Lowes Foods
Clayton, NC
03.2025 - Current
- Assisted customers with product inquiries and recommendations to enhance shopping experience.
- Maintained clean, organized displays to attract customer attention and promote sales.
- Managed cash register, ensuring accurate transactions and safeguarding against losses.
- Supported store management in planning and executing seasonal promotions and sales events.
- Collaborated with team members to restock shelves and manage inventory levels effectively.
- Demonstrated product features and benefits to educate customers on usage and drive purchases.
- Participated in promotional events, increasing visibility of new products and seasonal items.
- Adhered to safety protocols while operating equipment, ensuring a safe shopping environment for customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Supported store leadership in implementing new merchandising strategies to improve product positioning.
Dump Truck Operator
Safety Touch, LLC
Clayton, NC
01.2017 - 12.2024
- Operated dump trucks to transport materials efficiently across job sites.
- Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
- Coordinated with site managers to optimize material delivery schedules and workflow.
- Trained junior operators on safety protocols and equipment handling procedures.
- Collaborated with team members to streamline loading processes, enhancing overall productivity.
- Led safety meetings to reinforce compliance standards and promote a culture of safety on-site.
- Inspected truck equipment and supplies such as tires, lights, brakes, gas, oil, and water.
- Maximized productivity by maintaining a clean working environment both inside the dump truck cab and around the exterior.
- Contributed to successful project completion by transporting materials efficiently and safely between locations.
- Hauled materials for road construction, large industrial use, construction and agriculture.
- Supported overall project goals by coordinating with supervisors regarding schedules, material needs, and potential challenges or delays in real-time situations.
- Supported construction progress by ensuring prompt delivery of materials to various work zones within the site.
- Streamlined communication with dispatchers, receiving job instructions and route updates in a timely manner.
- Reduced maintenance costs with consistent adherence to preventative maintenance schedules and timely reporting of issues.
- Displayed excellent time management skills when scheduling pickups or drop-offs according to deadlines while allowing for potential traffic or other unforeseen obstacles.
- Weighed in and out at scales for load ticketing and legal weight compliance.
- Maneuvered trucks to correct locations for material drops, working with large equipment operators to correctly position loads for best distribution.
- Increased fuel efficiency by optimizing routes based on traffic patterns, road conditions, and construction schedules.
- Adapted to various terrains and weather conditions, ensuring safe and efficient transportation of materials regardless of circumstances.
Office Manager
Safety Touch, LLC
Clayton, NC
01.2017 - 12.2024
- Oversaw daily office operations, ensuring efficiency and adherence to safety protocols.
- Managed scheduling and coordination of meetings, optimizing time for staff and executives.
- Implemented filing systems and maintained accurate records for improved information retrieval.
- Developed office procedures that enhanced workflow and reduced operational bottlenecks.
- Evaluated vendor contracts, negotiating terms to ensure cost-effectiveness and service quality.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
- Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
- Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
Bartender/Server
Buffalo Wild Wings
Knightdale, NC
06.2009 - 03.2015
- Provided exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
- Prepared and served a diverse range of beverages while maintaining high standards of quality and presentation.
- Managed inventory levels, tracking supplies to minimize waste and optimize ordering processes.
- Trained new bartenders on drink recipes, service protocols, and safety procedures to enhance team performance.
- Implemented efficient bar workflows to streamline operations during peak hours, improving overall service efficiency.
- Collaborated with kitchen staff to synchronize food and beverage service, enhancing the dining experience for guests.
- Ensured compliance with health regulations and responsible alcohol service standards to maintain a safe environment.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Kept bar presentable and well-stocked to meet customer needs.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Education
High School Diploma -
East Wake High School
Wendell, NC06-2006
Skills
- Customer service
- Problem-solving
- Teamwork and collaboration
- Time management
- Cash handling
- Retail sales
- Reliability and punctuality
- Store opening and closing
Certification
CDL License - Class B
Timeline
Retail Sales Associate
Lowes Foods
03.2025 - Current
Dump Truck Operator
Safety Touch, LLC
01.2017 - 12.2024
Office Manager
Safety Touch, LLC
01.2017 - 12.2024
Bartender/Server
Buffalo Wild Wings
06.2009 - 03.2015
High School Diploma -
East Wake High School