Leah Powell
TUCSON,AZ
Summary
Recent graduate with foundational knowledge in Psychology/Criminology and hands-on experience gained through academic projects and current job. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start a career and make meaningful contributions with commitment and drive.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
5
5
years of professional experience
Work History
Billing Specialist
Steamy Concepts
10.2024 - Current
- Managed billing cycles, ensuring timely invoicing and collections.
- Reviewed and reconciled discrepancies in billing statements for accuracy.
- Utilized billing software to generate reports and track payment histories.
- Collaborated with cross-functional teams to streamline billing processes.
- Analyzed customer accounts to identify trends and resolve issues proactively.
- Responded to customer concerns and questions on daily basis.
Waitress
Serial Grillers
06.2020 - 05.2025
- Resolved customer complaints swiftly, improving satisfaction and retention rates.
- Trained new staff frequently, provided a warm welcome to new coworkers.
- Maintained cleanliness and organization of dining area to promote a welcoming environment.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Supported a teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Education
Bachelor of Arts - Psychology
University of Arizona
Tucson, AZ12-2024
Associate of Arts - Liberal Arts
Pima Community College
Tucson, AZ05-2022
Skills
- Positive behavior supports
- Collaborative Problem-solving
- Data collection
- Individual and family support
- Mental health awareness
- Compassionate
Timeline
Billing Specialist
Steamy Concepts
10.2024 - Current
Waitress
Serial Grillers
06.2020 - 05.2025
Bachelor of Arts - Psychology
University of Arizona
Associate of Arts - Liberal Arts
Pima Community College